Subscription Renewals Representative (Italian/English Speaker)

Coinscapture; Milano; Ibrido; EUR 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Compensation package

Employee stock purchase plan (ESPP)

Career development and training

Inclusive, engaging culture

Descrizione del lavoro

Commvault in Milan is seeking a Subscription Renewals Sales Representative to drive retention and growth within a defined territory. This inside sales role relies on proactive engagement via phone, video, and email.

You will renew existing customers, identify upsell opportunities, and collaborate with Field Sales, CSMs, partners, and distributors to maximize recurring revenue. Ideal candidates have 4+ years in renewal or inside sales, fluent Italian and English, and strong negotiation skills in

Competenze

• Minimum 4 years in renewal sales or inside sales.
• Energetic, self-starting mindset with a consultative sales approach.
• Proven ability to drive high transaction volumes and increase sales revenue.
• Exceptional verbal and written communication skills in Italian and English.

Mansioni

• Customer Engagement: Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
• Renewal Scoping: Assess current and future customer environments, presenting multi-year subscription renewal options that align with evolving needs.
• Upsell and Cross‑Sell: Identify and close additional opportunities during renewal discussions, maximizing customer investment in Commvault solutions.
• Collaboration: Partner with Field Sales Account Executives, Customer Success Managers, Partners, and Distributors to align strategies and deliver seamless customer experiences.
• Conflict Resolution: Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy‑in.
• Process Improvement: Contribute to the development of new processes, embracing innovation within a results‑driven framework.
• Follow‑Through: Execute all follow‑up actions from meetings to ensure customer satisfaction and successful deal closure.

Conoscenze

Subscription Renewals

Communication Skills

Research and Prospecting

Resilience and Persistence

Relationship Building

Time Management

Objection Handling

Adaptability

Closing Skills

Goal‑Oriented Mindset

Strumenti

Salesforce (SFDC)

Descrizione del lavoro

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

Location

This role is based in Milan, Italy - HYBRID

Company Culture

As an organization, we're committed to an excellent work culture that adopts our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer’s business forward. We’re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge.

The role

As a Subscription Renewals Sales Representative, you will play a pivotal role in driving customer retention and growth within a defined territory. Focused on achieving sales targets by renewing existing Commvault customers, you will lead efforts in the Land-Adopt-Expand-Renew journey to ensure continued success and value realization. This is an inside sales role that relies heavily on proactive customer engagement through telephone, video conferencing, and email communication. Your ability to build relationships, identify opportunities, and close sales independently will directly impact Commvault’s recurring revenue streams.

What You Will Be Doing

• Customer Engagement: Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
• Renewal Scoping: Assess current and future customer environments, presenting multi-year subscription renewal options that align with their evolving needs.
• Upsell and Cross‑Sell: Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions.
• Collaboration: Partner closely with Field Sales Account Executives, Customer Success Managers (CSMs), Partners, and Distributors to align strategies and deliver seamless customer experiences.
• Conflict Resolution: Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy‑in.
• Process Improvement: Actively contribute to the development of new processes, embracing innovation within a results‑driven framework.
• Follow‑Through: Execute all follow‑up actions from meetings to ensure customer satisfaction and successful deal closure.

Key Skills

• Subscription Renewals Representative
• Communication Skills
• Research and Prospecting
• Resilience and Persistence
• Relationship Building
• Time Management
• Objection Handling
• Adaptability
• Goal‑Oriented Mindset
• Closing Skills

What You Need to Be Ready

• A minimum of 4 years’ experience in renewal sales or inside sales.
• An energetic, self-starting mindset with a consultative sales approach.
• A proven ability to drive high transaction volumes and increase sales revenue.
• Exceptional verbal and written communication skills to engage customers effectively.
• A results‑driven attitude with strong analytical and negotiation skills.
• Comfortable working in a collaborative, team‑oriented environment.
• Demonstrated ability to manage territories, ensuring accurate forecasting and deal execution.
• Experience with Salesforce (SFDC) is highly preferred.
• Fluency in Italian/English (written and verbal) at a professional business level.

You’ll love working here because:

• We offer an attractive compensation package.
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An all‑embracing company culture, an opportunity to join our Employee Resource Groups