Student Experience & Front Desk Coordinator

Istituto Marangoni; Milano; In loco; EUR 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

Istituto Marangoni Milano is seeking a proactive Student Desk Officer to ensure a welcoming, professional campus experience for students, faculty, and visitors. You will manage front desk operations, provide accurate information, and coordinate communications across departments.

Ideal candidates will have strong organization, excellent communication skills, and the ability to work in a fast-paced, international environment while delivering outstanding student service.

Competenze

• Previous experience in customer service, reception, hospitality, or student services.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Customer-focused mindset with a proactive approach to supporting students.

Mansioni

• Support opening and closing procedures of the School according to schedules.
• Welcome students, staff, visitors, and external guests, ensuring a positive experience.
• Act as primary contact for students via phone, email, chat, and in person; route inquiries to departments.
• Assist with room bookings, events, and administrative support to faculty and departments.

Conoscenze

Customer service

Reception

Hospitality

Student services

Communication

Organization

Multitasking

Proactive problem-solving

English and Italian fluency

Strumenti

Microsoft Office

Descrizione del lavoro

Istituto Marangoni Milano is seeking a proactive Student Desk Officer to ensure a welcoming, professional campus experience for students, faculty, and visitors. You will manage front desk operations, provide accurate information, and coordinate communications across departments.

Ideal candidates will have strong organization, excellent communication skills, and the ability to work in a fast-paced, international environment while delivering outstanding student service.