Front office and back office assistant

Globeducate Group; Milano; Ibrido; EUR 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

ICS Milan is seeking a dedicated Front Office and Back Office Assistant to ensure smooth operation of reception and administrative functions. You will provide excellent service to students, parents, and staff and support the School Manager with a range of tasks.

The role requires strong communication, organization, and multitasking abilities, with proficiency in MS Office and English at C2 level. The position is based at the Milan campus and involves coordinating events and transportation for

Competenze

• High school diploma or equivalent.
• Experience in a similar role, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other admin software.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• C2 level of English.

Mansioni

• Greet and assist visitors, students, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the reception area, ensuring it is always welcoming.
• Handle inquiries and provide information about the school’s programs and services.
• Work with internal staff and external suppliers.
• Support the administrative team.
• Organize bus management for arrival and pick up at school.
• Assist in organizing school events, activities and extracurricular activities.

Conoscenze

Communication

Interpersonal skills

Organizational skills

Multitasking

English C2

MS Office

Formazione

High school diploma

Strumenti

Microsoft Office

Descrizione del lavoro

We are seeking a dedicated and versatile Front Office and Back Office Assistant to join our team atICS Milan. This role is important to ensure the best operation of both the front office and administrative functions, providing excellent service to students, parents, and staff. The position reports directly to the School Manager.

Key Responsibilities

• Greet and assist visitors, students, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the reception area, ensuring it is always welcoming.
• Handle inquiries and provide information about the school’s programs and services.
• Work with internal staff and external suppliers.
• Support the administrative team.
• Organize bus management for arrival and pick up at school.
• Assist in organizing school events, activities and extracurricular activities.

Qualifications

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience in a similar role, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• C2 level of English.