Student Desk Intern - Front Office & Student Support

Galileo Global Education; Firenze; In loco; EUR 9100 - 11.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly allowance €900

Descrizione del lavoro

Galileo Global Education, through Istituto Marangoni Firenze, seeks a Student Desk Intern to support student life, front-office operations and administrative processes in an international higher education setting.

You will welcome students and visitors, manage inquiries via phone and email, and assist with records and events in collaboration with colleagues and partners. Fluency in English and strong MS Office skills are essential.

Competenze

• Bachelor degree required or in progress.
• Excellent English, written and spoken.
• Strong interpersonal and communication abilities.
• Customer-service mindset with attention to detail.
• Empathy and ability to work in a multicultural environment.
• Proactive, flexible and willingness to learn.
• Team-player with solid organizational skills.

Mansioni

• Welcome students, visitors and external guests with a professional first impression.
• Support entry and access procedures for visitors and staff in collaboration with Facilities.
• Keep reception and student desk areas organized and professional.
• Handle phone, email, mail and institutional communications.
• Be first point of contact for students and provide information and assistance.
• Escalate student requests to relevant departments as needed.
• Contribute to high-quality student experience through timely support.
• Assist with data entry and updates across school information systems.
• Prepare and distribute certificates and student information materials.
• Maintain accurate records and smooth administrative processes.
• Assist departments and faculty with arranging appointments, meetings and events.
• Support booking of facilities, transportation and catering when required.

Conoscenze

Excellent English

Interpersonal skills

Customer-service mindset

Team player

Proactive attitude

Multicultural adaptability

Administrative skills

Formazione

Bachelor degree in Politics - Economics - Humanistics - Languages

Strumenti

Microsoft Office

Descrizione del lavoro

Galileo Global Education, through Istituto Marangoni Firenze, seeks a Student Desk Intern to support student life, front-office operations and administrative processes in an international higher education setting.

You will welcome students and visitors, manage inquiries via phone and email, and assist with records and events in collaboration with colleagues and partners. Fluency in English and strong MS Office skills are essential.