Student Desk & Experience Coordinator – Milano

Istituto Marangoni; Lombardia; On-site; EUR 23,000 - 28,000; Full time

Job summary

Istituto Marangoni Milano seeks a proactive Student Desk Officer to be the first point of contact for students, staff and visitors, ensuring a welcoming, professional environment and smooth daily operations.

You will handle inquiries, manage communications, assist with events and room bookings, and coordinate with departments to support academic and administrative services in a fast-paced, international campus setting. English and Italian fluency required.

Qualifications

• Previous experience in customer service, reception, hospitality, student services, or a similar support role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Customer-focused mindset with proactive problem-solving to support students and campus experience.
• Ability to work effectively in a fast-paced and international environment.
• Good knowledge of Microsoft Office and digital communication tools.
• Fluency in English and Italian.

Responsibilities

• Front Desk & School Operations: support opening/closing, monitor access, welcome visitors, coordinate arrivals, keep reception areas organized, assist Facilities team with suppliers.

Skills

Customer service

Reception

Communication

Organization

Multitasking

English

Italian

Tools

MS Office

Job description

Istituto Marangoni Milano seeks a proactive Student Desk Officer to be the first point of contact for students, staff and visitors, ensuring a welcoming, professional environment and smooth daily operations.

You will handle inquiries, manage communications, assist with events and room bookings, and coordinate with departments to support academic and administrative services in a fast-paced, international campus setting. English and Italian fluency required.