Strategic Key Account Lead — Growth & Partnerships

La Machi Communication for Good Causes; Roma; On-site; EUR 55,000 - 85,000; Full time

Job summary

La Machi Communication for Good Causes in Rome is seeking a Key Account Manager to drive strategic relationships with clients, ensuring value delivery and growth. You will act as the central link between clients and internal teams, aligning initiatives with business objectives.

The ideal candidate combines sharp commercial sense with a consultative approach, managing accounts, spotting growth opportunities, and collaborating with operations, marketing, and creative teams to deliver high-quality

Qualifications

• Bachelor’s degree in Journalism, Marketing, Advertising, Digital Media, Strategic Communication or related fields.
• 3 years of experience in Key Account Management, Client Services, or Strategic Communications roles, preferably in digital or multinational environments.
• Exceptional communication, and organisational skills.
• This role is for a quality-freak, hands-on problem solver with an eye for detail and perseverance.

Responsibilities

• Serve as the primary point of contact between key clients and internal teams, leading with full autonomy and commitment.
• Build a deep understanding of each key client’s needs, challenges, and strategic priorities with a focus on relationship management and proactive communication.
• Prepare and present detailed reports on account performance, goals, forecasts, and strategic recommendations.
• Ensure that processes and deliverables are completed on time, within budget, and with the highest quality.
• Maintain high standards across project outputs and help clients improve their communication and organization.
• Enable new good causes organizations in Italy and the Vatican to access and benefit from the agency’s services.
• Manage digital, creative and PR, international, multi-language, and multi-platform communication projects.

Skills

Key Account Management

Client Services

Strategic Communications

Communication

Organizational skills

Education

Bachelor's degree in Journalism, Marketing, Advertising, Digital Media, Strategic Communication or related fields

Job description

La Machi Communication for Good Causes in Rome is seeking a Key Account Manager to drive strategic relationships with clients, ensuring value delivery and growth. You will act as the central link between clients and internal teams, aligning initiatives with business objectives.

The ideal candidate combines sharp commercial sense with a consultative approach, managing accounts, spotting growth opportunities, and collaborating with operations, marketing, and creative teams to deliver high-quality