Strategic Event Account Manager | Onboarding & Growth

Kampaay S.r.l.; Lombardia; Híbrido; EUR 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary 45-55K EUR OTE

Career progression

Health assistance

Employee benefits platform

Descripción de la vacante

Kampaay S.r.l. is seeking an Account Manager to manage a dedicated portfolio of mid- to large-corporate customers. You will be their primary contact, ensuring exceptional client experience and driving growth with our Event Tech platform in collaboration with the Operations team.

With deep knowledge of the event world, you will plan annual event calendars with clients, guarantee quality, and act as a trusted consultant to optimise spend and outcomes. This is a hybrid role based in Milan.

Formación

• 5-7 years of experience as Account/Event Manager in the Event/ Event Tech industry or in Travel/ Travel-Tech space.
• Experience managing Key Accounts at commercial level, maintaining client relationships and being the reference point for client support.
• Italian mother tongue and fluent in English (B2+).
• Nice to have: experience interfacing with Enterprise-level clients.

Responsabilidades

• Manage customer relationships and align with their budgets and needs.
• Lead platform onboarding for 100+ users per company and initial onboarding.
• Execute contract activities to strengthen the partnership and act as main event contact.
• Grow accounts year over year by expanding scope and value.
• Forecast wallet reporting and renewals to monitor performance and trends.
• Collaborate with Operations and other teams to ensure smooth event delivery.

Conocimientos

Account management

Client relationships

Enterprise-level experience

English (B2+)

Descripción del empleo

Kampaay S.r.l. is seeking an Account Manager to manage a dedicated portfolio of mid- to large-corporate customers. You will be their primary contact, ensuring exceptional client experience and driving growth with our Event Tech platform in collaboration with the Operations team.

With deep knowledge of the event world, you will plan annual event calendars with clients, guarantee quality, and act as a trusted consultant to optimise spend and outcomes. This is a hybrid role based in Milan.