Strategic Client Director, Financial Services

Servicenow; Milano; In loco; EUR 122.000 - 173.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous paid leave

Meal vouchers

Share purchase plan

Comprehensive insurance coverage

Wellbeing programs

Family support

Descrizione del lavoro

ServiceNow seeks a strategic Client Director to manage key FSI accounts, owning end-to-end health, relationship management, and revenue growth for a dedicated portfolio. You will act as a trusted advisor to C-level executives, aligning our SaaS platform with business goals to drive adoption and renewals.

You will lead executive relationship management, guide virtual teams across Solution Sales, Consulting, Support and Professional Services, and drive the global account strategy for sustained ARR

Competenze

• 10+ years of client management experience in enterprise software or IT services.
• 5+ years in a Client Director or equivalent role with multi-million-dollar sales solutions.
• Experience managing executive relationships at CxO level.

Mansioni

• Provide strategic leadership and partner with clients, serving as the relationship manager between customers and ServiceNow.
• Lead large virtual teams and collaborate with Solution Sales, Solution Consulting, Support and Professional Services.
• Oversee growth of global accounts and deployment of worldwide resources.
• Build multi-tiered relationships from project/IT teams to CxO level.
• Develop roadmaps and capabilities to deliver outstanding customer experience.
• Achieve financial targets including Licenses, Renewals and Professional Services.

Conoscenze

Client management

Executive relationships

Strategic account planning

Team leadership

AI in work processes

Descrizione del lavoro

ServiceNow seeks a strategic Client Director to manage key FSI accounts, owning end-to-end health, relationship management, and revenue growth for a dedicated portfolio. You will act as a trusted advisor to C-level executives, aligning our SaaS platform with business goals to drive adoption and renewals.

You will lead executive relationship management, guide virtual teams across Solution Sales, Consulting, Support and Professional Services, and drive the global account strategy for sustained ARR