Strategic After-Sales Account Manager

Stevanato Group; Piombino Dese; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Stevanato Group in Italy seeks an Account Manager for its Service and After-Sales team within the Engineering BU. You will drive market strategy deployment and provide insights to grow business with assigned accounts.

Responsibilities include portfolio performance, prospect development, and strong cross‑functional collaboration with Sales and SMEs to deliver value solutions. Fluency in English (B2) is essential.

Formación

• 3+ years of experience in a commercial role, preferably in customer service/after-sales.
• English proficiency essential (minimum B2).

Responsabilidades

• Support with market strategy deployment and provide commercial insights for assigned accounts.
• Be accountable for performance of the portfolio and development of customer prospects.
• Build partnerships with existing accounts and key decision makers.
• Collaborate with Sales and SMEs to deliver value solutions.
• Serve as lead contact for all service requests and queries.
• Monitor market trends to identify opportunities for the Group.
• Manage function's budget in line with objectives.

Conocimientos

Market understanding

Product knowledge

Key account planning

Customer service

Analytics & reporting

Budget management

CRM tools

Herramientas

ERP

Office

Descripción del empleo

Stevanato Group in Italy seeks an Account Manager for its Service and After-Sales team within the Engineering BU. You will drive market strategy deployment and provide insights to grow business with assigned accounts.

Responsibilities include portfolio performance, prospect development, and strong cross‑functional collaboration with Sales and SMEs to deliver value solutions. Fluency in English (B2) is essential.