Store Style Advisor - Capri

Ermenegildo Zegna Holditalia S.p.A; Capri; On-site; EUR 28,000 - 30,000; Full time

Benefits offered by this job

Commission scheme

Meal vouchers

Inclusive workplace

Job summary

Ermenegildo Zegna Holditalia S.p.A invites applications for a Style Advisor role based in Capri. You will join the Store Director to deliver a luxury shopping experience, engaging clients with authentic storytelling and expert styling.

You will own daily store activities, including visual merchandising, stock management, and reporting, while aiming to meet sales targets through personalized service and CRM-driven relationships.

Qualifications

• Experience in high-quality fashion & accessories retail.
• Skilled in creating personalized outfits for clients.
• Ability to develop client relationships via CRM and digital tools.
• Strong interpersonal, teamwork and problem-solving abilities.
• Fluent in English.

Responsibilities

• Join a hands-on environment where challenges unlock your potential.
• Learn Zegna brand stories and engage customers with authenticity.
• Aim to achieve store sales targets, following plans or suggesting strategies.
• Maintain store environment with merchandising, stockroom, inventory and reporting.

Skills

Fashion & accessory retail

Personalized outfits

CRM & digital tools

Interpersonal skills

Teamworking

Problem solving

English fluency

Tools

CRM software

Digital tools

Job description

ABOUT ZEGNA

The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR MISSION IN THIS ROLE

As Style Advisor, based in Capri, you will bring your unique strengths to the Sales team, helping us bringing the human touch to the luxury experience.

You’ll work closely with the Store Director to drive meaningful results and shape the way we work and grow.

More specifically you will:

• Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realize your full potential
• Learn the stories behind the Zegna brand, products and craftsmanship, use these to authentically engage with customers as you share our offering and build ongoing relationships with them to make them feel a valued part of the Zegna world
• Be accountable to achieve sales targets for your store, executing the plans provided by your store manager, as well as using your own initiative to suggest alternative strategies
• Be responsible for ensuring the store’s environment is always on par with what our customers expect of us and well organized. To achieve this, you’ll be involved in visual merchandising, packaging, stockroom management, inventory, cashiering and reporting

WHO YOU ARE

• You bring proven experience in providing a high-quality service focused on guests’ expectations, in fashion & accessory retail
• You’re skilled in creating personalized outfits, and maintaining and develop client relationships through an individual approach, leveraging also on CRM and digital tools
• You’re known for excellent interpersonal, team-working and problem-solving skills, and it shows in how you work with others
• You communicate fluently in English

WHAT WE OFFER

• The position provides for a base salary between € 28.000 – 30.000
• Remuneration is determined on objective criteria, regardless of gender
• Within the base salary range, individual pay is determined by knowledge, skills, experience, tenure and relevant education or training
• Highly remunerative commission scheme and meal vouchers
• Ongoing learning and development opportunities to support your professional growth within luxury retail
• A collaborative and people-focused working environment where guest experience is at the heart of everything we do

JOINING ZEGNA

Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.

We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.