Store Style Advisor - Taormina

Ermenegildo Zegna Holditalia S.p.A; Taormina; On-site; EUR 28,000 - 30,000; Full time

Benefits offered by this job

Commission scheme

Meal vouchers

Learning & development opportunities

Collaborative work environment

Job summary

Ermenegildo Zegna Holditalia S.p.A. in Taormina seeks a Style Advisor to join our luxury retail team. You will engage guests, present personalized outfits, and build lasting relationships using CRM and digital tools.

You will collaborate with the Store Director to drive sales targets, maintain an immaculate store environment, and participate in merchandising, stockroom management, cashiering, and reporting. Fluency in English is required.

Qualifications

• Experience in fashion & accessory retail delivering high-quality guest service.
• Ability to create personalized outfits and develop client relationships.
• Fluent English communication and interpersonal skills.

Responsibilities

• Drive sales targets for the store and implement plans from the Store Director.
• Engage customers with brand stories and build ongoing relationships.
• Maintain store standards including visual merchandising, stockroom, inventory, cashiering and reporting.

Skills

Luxury fashion retail experience

Client relationship building

English fluency

CRM & digital tools

Visual merchandising

Tools

CRM software

POS systems

Job description

ABOUT ZEGNA

The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR MISSION IN THIS ROLE

As Style Advisor, based in Taormina, you will bring your unique strengths to the Sales team, helping us bringing the human touch to the luxury experience. You’ll work closely with the Store Director to drive meaningful results and shape the way we work and grow. More specifically you will:

• Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realize your full potential;
• Learn the stories behind the Zegna brand, products and craftsmanship, use these to authentically engage with customers as you share our offering and build ongoing relationships with them to make them feel a valued part of the Zegna world;
• Be accountable to achieve sales targets for your store, executing the plans provided by your store manager, as well as using your own initiative to suggest alternative strategies;
• Be responsible for ensuring the store’s environment is always on par with what our customers expect of us and well organized. To achieve this, you’ll be involved in visual merchandising, packaging, stockroom management, inventory, cashiering and reporting;

WHO YOU ARE

• You bring proven experience in providing a high-quality service focused on guests’ expectations, in fashion & accessory retail;
• You’re skilled in creating personalized outfits, and maintaining and develop client relationships through an individual approach, leveraging also on CRM and digital tools;
• You’re known for excellent interpersonal, team-working and problem-solving skills, and it shows in how you work with others;
• You communicate fluently in English;

WHAT WE OFFER

• The position provides for a base salary between € 28.000 - 30.000;
• Remuneration is determined on objective criteria, regardless of gender;
• Within the base salary range, individual pay is determined by knowledge, skills, experience, tenure and relevant education or training;
• Highly remunerative commission scheme and meal vouchers;
• Ongoing learning and development opportunities to support your professional growth within luxury retail;
• A collaborative and people-focused working environment where guest experience is at the heart of everything we do;

JOINING ZEGNA

Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.

We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.