Store Leader: Elevate Customer Experience & Team Performance

Apple; Roma; On-site; EUR 45,000 - 60,000; Full time

Job summary

Apple in Rome is seeking a Store Leader to build and lead a team that delivers exceptional customer experiences and drives business priorities. This role requires leadership in a fast-paced retail environment and a commitment to fostering an inclusive culture.

The successful candidate will have 5+ years of experience, be proficient in English and local languages, and be available to work flexible hours including nights and weekends. You will coach and develop team members to achieve high performance and contribute positively to the store's goals.

Qualifications

• 5+ years of leadership experience in retail, sales, or a related field.
• Proficient in English and local language, both written and spoken.
• Available to work on nights, weekends, and public holidays.

Responsibilities

• Lead and coach a team to deliver exceptional customer interactions.
• Develop store operational strategies to achieve performance goals.
• Participate in floor leadership and improve customer experiences.

Skills

Leadership in retail

Customer service excellence

Effective communication

Team building

Job description

Apple in Rome is seeking a Store Leader to build and lead a team that delivers exceptional customer experiences and drives business priorities. This role requires leadership in a fast-paced retail environment and a commitment to fostering an inclusive culture.

The successful candidate will have 5+ years of experience, be proficient in English and local languages, and be available to work flexible hours including nights and weekends. You will coach and develop team members to achieve high performance and contribute positively to the store's goals.