Retail Store Manager — Lead, Coach & Inspire

Apple Inc.; Firenze; Ibrido; EUR 54.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock programs

Discretionary bonuses/commission

Relocation assistance

Apple Benefits

Medical and dental coverage

Tuition reimbursement

Discounted products

Descrizione del lavoro

Apple Inc. in Italy is seeking a Store Manager to lead a retail team, coach associates, recruit and develop talent, and ensure outstanding customer experiences across the store.

You will drive store performance by executing operational plans, address escalations, embrace Apple's values of inclusion, and work with People partners to support a diverse and high‑performing team in a fast-paced environment. The role includes competitive pay and benefits.

Competenze

• Experience leading others in retail, sales, or a related field.
• Ability to recruit, train, develop, and retain a diverse, high‑performing team.
• Proficiency in English and the local language, both written and spoken (sign language supported).

Mansioni

• Lead a team, developing and empowering each member to learn and grow.
• Actively participate in Floor Leadership by interacting with team members and customers.
• Drive store performance by planning and executing operational strategies.
• Address customer and team member concerns and escalate when appropriate.
• Uphold company policies and protect all assets, including confidential information.
• Contribute to an inclusive environment and demonstrate Apple values daily.

Conoscenze

Team leadership

Customer service

Communication

Retail operations

English language

Local language

Descrizione del lavoro

Apple Inc. in Italy is seeking a Store Manager to lead a retail team, coach associates, recruit and develop talent, and ensure outstanding customer experiences across the store.

You will drive store performance by executing operational plans, address escalations, embrace Apple's values of inclusion, and work with People partners to support a diverse and high‑performing team in a fast-paced environment. The role includes competitive pay and benefits.