Retail IT & Customer Experience Manager - Flexible Hours

Apple; Roma; On-site; EUR 40,000 - 60,000; Full time

Job summary

Apple in Rome seeks a dynamic Manager to lead a diverse team in delivering exceptional customer experiences. You will inspire your team to foster ownership opportunities on the sales floor and manage operations including inventory and visual merchandising.

The ideal candidate demonstrates proven leadership in customer-facing roles, has a passion for Apple technology, and stays calm amidst challenges. A flexible schedule is required to meet business needs.

Join us and help create an inclusive workplace where everyone can thrive.

Qualifications

• Proven ability to drive amazing customer experiences and results through team development.
• Experience with managing commitments to customers, staff, and operations.
• Ability to adapt to challenges in a retail environment.

Responsibilities

• Inspire team to create ownership opportunities for customers.
• Guide talent that provides technical support and training.
• Oversee operations such as inventory and visual merchandising.

Skills

Team development

Customer experience management

Adaptability in retail

Job description

Apple in Rome seeks a dynamic Manager to lead a diverse team in delivering exceptional customer experiences. You will inspire your team to foster ownership opportunities on the sales floor and manage operations including inventory and visual merchandising.

The ideal candidate demonstrates proven leadership in customer-facing roles, has a passion for Apple technology, and stays calm amidst challenges. A flexible schedule is required to meet business needs.

Join us and help create an inclusive workplace where everyone can thrive.