Retail Store Manager: Lead, Coach & Deliver Excellence

Apple Inc.; Toscana; On-site; EUR 42,000 - 60,000; Full time

Job summary

Apple Inc. in Italy is seeking a Manager at an Apple Store to lead, coach, and develop a team that delivers exceptional customer experiences. You will prioritize participating in customer interactions with team members to achieve performance goals and business priorities.

As a Manager, you will drive key store goals, collaborate to execute strategy, and uphold Apple’s standards. You will recruit, train, and retain a diverse, high-performing team while modeling inclusive leadership and ensuring a

Qualifications

• Available to work a schedule that may include nights, weekends, and holidays.
• Proficient in English and Italian, both written and spoken.
• Experience leading others in retail or sales.

Responsibilities

• Lead, coach, and develop a diverse, high-performing team.
• Participate in daily store interactions to model excellent service.
• Drive store performance by planning and executing operational strategies.
• Address customer and team concerns and escalate when needed.
• Uphold company policies and protect confidential information.

Skills

Team leadership

Retail sales

Customer service

Bilingual English Italian

Job description

Apple Inc. in Italy is seeking a Manager at an Apple Store to lead, coach, and develop a team that delivers exceptional customer experiences. You will prioritize participating in customer interactions with team members to achieve performance goals and business priorities.

As a Manager, you will drive key store goals, collaborate to execute strategy, and uphold Apple’s standards. You will recruit, train, and retain a diverse, high-performing team while modeling inclusive leadership and ensuring a