Italy Store Manager - Lead, Coach & Deliver Premier Service

Apple Inc.; Milano; On-site; EUR 45,000 - 65,000; Full time

Job summary

Apple Inc. in Milano is seeking an experienced Store Manager to lead a high-performing team in delivering exceptional customer experiences. You will coach staff, recruit and train new colleagues, and ensure operations run smoothly while meeting business priorities.

You will actively engage with customers and team members on the floor, model inclusive leadership, and partner with leadership to protect assets, uphold Apple’s standards, and foster a welcoming environment for all.

Qualifications

• Availability to work nights, weekends and holidays in the retail store.
• Proficient in English and the local language, both written and spoken.
• Experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, developing and empowering each member to learn and grow.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by interacting with team members and customers.
• Drive business priorities and achieve store performance goals through operational planning.
• Maintain policies, protect assets, and create a safe, inclusive store environment.

Skills

Team leadership

Retail experience

Customer service

Communication

Job description

Apple Inc. in Milano is seeking an experienced Store Manager to lead a high-performing team in delivering exceptional customer experiences. You will coach staff, recruit and train new colleagues, and ensure operations run smoothly while meeting business priorities.

You will actively engage with customers and team members on the floor, model inclusive leadership, and partner with leadership to protect assets, uphold Apple’s standards, and foster a welcoming environment for all.