Store Dynamo: Key Lead & Co-Manager — Milan

Cold Culture Ltd.; Milano; On-site; EUR 32,000 - 50,000; Full time

Job summary

COLD Store Milan — Porta Ticinese is hiring a Key Lead / Assistant Store Manager to co-lead the Milan store as second in command. You will drive operations and energy, delivering a unique guest experience and leading with numbers.

We seek someone with retail leadership, a confident presence, and fluency in Italian and English. Weekend availability and a passion for fashion and streetwear are a plus.

Qualifications

• Experience leading teams in retail, preferably fashion or streetwear.
• Confident, stylish and with strong leadership presence.
• Organized, fast and detail-oriented.
• Able to read customers and offer on-the-spot solutions.
• Available on weekends and holidays.
• Italian and fluent English language skills.

Responsibilities

• Be the soul of the store alongside the Store Manager, driving operations and energy.
• Deliver a unique, authentic, unforgettable experience.
• Lead with numbers, hitting targets and taking them higher.
• Create visual impact with brand-aligned merchandising.
• Provide real support: motivate and push the team up.
• Work with vision: inventory, costs and continuous improvement.
• Take charge of the store when the Store Manager is away.
• Lead the team with energy and presence on a daily basis.
• Keep the store in top shape: clean, organized, alive.
• Ensure top-sellers never run out and sales flow smoothly.
• Process sales with flow and efficiency and set up new collections.

Skills

Retail leadership

Team motivation

Customer service

Fluent English

Italian language

Job description

COLD Store Milan — Porta Ticinese is hiring a Key Lead / Assistant Store Manager to co-lead the Milan store as second in command. You will drive operations and energy, delivering a unique guest experience and leading with numbers.

We seek someone with retail leadership, a confident presence, and fluency in Italian and English. Weekend availability and a passion for fashion and streetwear are a plus.