Specialist Air Freight Export

AIT Worldwide Logistics, Inc.; Milano; Hybride; EUR 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

39-hour work week

Meal vouchers

Smart working allowance

Hybrid work model

Private health insurance

Volunteer time

Résumé du poste

AIT Worldwide Logistics is seeking a Specialist Air Freight to ensure compliance with customer-specific work processes across export operations and to support accurate and timely processing of administrative tasks. You will contribute to smooth operational execution and high service quality for customers and internal stakeholders in a global environment.

Applicants should have 1–3 years of international forwarding experience, a university degree is nice to have, and fluency in Italian and

Qualifications

• 1–3 years of experience in international forwarding.
• University degree is a plus.
• Diploma (High school) in business, international commerce, or foreign languages.

Responsabilités

• Processing and registering export shipments, including order entry and execution.
• Organizing freight movements and customs handling while monitoring timelines, appointments, and compliance.
• Preparing, monitoring, and following up on quotations and special customer orders.
• Preparing billing, ensuring accurate invoicing, and supporting accounting through statistics and KPI maintenance.
• Preparing and managing operational documentation, including delivery bills, bills of lading, and customs paperwork.
• Advising customers and agents while handling complaints, NCRs, and CAPA activities.
• Documenting, filing and optimizing workflows while performing general administrative tasks and supporting supervisors on projects.
• Executing Dangerous Goods shipments in full compliance with applicable laws and regulations.

Connaissances

Italian language

English language

Customer service

Autonomy

Ownership

Formation

University degree (nice to have)

High school diploma in business/international commerce/foreign languages

Description du poste

Introduction

Move the world with us!

AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!

Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!

Overview

As Specialist Air Freight, you will ensure the compliance with and implementation of customer‑specific work processes and procedures across export operations. You will be responsible for the accurate and timely processing of assigned administrative tasks, supporting smooth operational execution and high service quality for customers and internal stakeholders.

Responsibilities

• Processing and registering export shipments, including order entry and execution
• Organizing freight movements and customs handling while monitoring timelines, appointments, and compliance
• Preparing, monitoring, and following up on quotations and special customer orders
• Preparing billing, ensuring accurate invoicing, and supporting accounting through statistics and KPI maintenance
• Preparing and managing operational documentation, including delivery bills, bills of lading, letters of credit compliant documents, and customs paperwork
• Supporting and advising customers and agents while handling complaints, NCRs, and CAPA activities
• Documenting, filing, and optimizing workflows while performing general administrative tasks and supporting supervisors in projects
• Executing Dangerous Goods shipments in full compliance with all applicable laws and regulations

Qualifications

• 1-3 years of working experience in international forwarding
• University degree (nice to have)
• Diploma (High school) in business or international commerce or foreign languages
• Fluent Italian and English
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus – we serve a wide variety of customers and building relationships is a part of our culture!

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

What AIT Can Offer You

We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

• Work-life balance perks: a 39-hour work week and flexible working hours in line with the CCNL (National Collective Labour Agreement)
• Meal vouchers to make your lunch breaks easier and more enjoyable
• Smart working allowance to support remote work-related expenses
• Hybrid work model: one day of home office per week for added flexibility
• Private health insurance for extra peace of mind
• Volunteer time: up to 5 hours annually to contribute to causes that matter to you