Spare Parts Order & Logistics Specialist

Swisslog Healthcare; Piemonte; Presencial; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

Swisslog Healthcare is seeking a proactive order-fulfillment specialist to manage spare parts orders from receipt to delivery. You’ll be the primary contact for customers and collaborate with Supply Chain and Logistics to ensure on-time delivery and high service quality.

You will register and confirm external customer orders, ensure compliance with the order process, and proactively resolve execution issues while keeping stakeholders informed with regular reports.

Formación

• Experience in customer service, order processing, or similar operational roles.
• Confidence working with ERP systems and digital tools.
• Good English communication skills.
• Customer-oriented mindset and strong attention to detail.
• Good organizational and problem-solving abilities.
• Ability to collaborate with different teams and stakeholders.

Responsabilidades

• Manage the registration and confirmation of external customer orders.
• Ensure compliance with the company order process and procedures.
• Coordinate activities across departments, understanding internal constraints and operational dependencies.
• Proactively monitor and resolve order execution issues.
• Prepare regular reports on order status and performance.
• Coordinate spare parts shipments to meet customer delivery expectations.
• Build strong working relationships with Warehouse, Logistics, Production, Purchasing, and Supply Chain teams to ensure seamless order fulfillment.

Conocimientos

Customer service

Order processing

ERP systems

English communication

Herramientas

ERP software

Descripción del empleo

Swisslog Healthcare is seeking a proactive order-fulfillment specialist to manage spare parts orders from receipt to delivery. You’ll be the primary contact for customers and collaborate with Supply Chain and Logistics to ensure on-time delivery and high service quality.

You will register and confirm external customer orders, ensure compliance with the order process, and proactively resolve execution issues while keeping stakeholders informed with regular reports.