Spare Parts Logistics Specialist

Swisslog Healthcare; Cuneo; On-site; EUR 28,000 - 36,000; Full time

Job summary

Swisslog Healthcare in Piemonte, Cuneo, seeks a Spare Parts Order Specialist to manage orders from receipt to delivery and be the primary customer contact. You will coordinate with Supply Chain and Logistics to ensure on-time delivery and high service quality.

This fixed-term maternity-leave replacement requires experience in customer service or order processing, familiarity with ERP systems, and strong English communication.

Qualifications

• Experience in customer service, order processing or similar operational roles.
• Experience with ERP systems and digital tools.
• Good English communication skills.
• Customer-oriented mindset with strong attention to detail.
• Strong organizational and problem-solving abilities.
• Ability to collaborate with different teams and stakeholders.

Responsibilities

• Manage the registration and confirmation of external customer orders.
• Ensure compliance with the company order process and procedures.
• Coordinate activities across departments, understanding internal constraints and operational dependencies.
• Proactively monitor and resolve order execution issues.
• Prepare regular reports on order status and performance.
• Coordinate spare parts shipments to meet customer delivery expectations.
• Build strong working relationships with Warehouse, Logistics, Production, Purchasing, and Supply Chain teams to ensure seamless order fulfillment.

Skills

Customer service

Order processing

ERP systems

English communication

Attention to detail

Organizational skills

Problem solving

Collaboration

Tools

ERP systems

Job description

Swisslog Healthcare in Piemonte, Cuneo, seeks a Spare Parts Order Specialist to manage orders from receipt to delivery and be the primary customer contact. You will coordinate with Supply Chain and Logistics to ensure on-time delivery and high service quality.

This fixed-term maternity-leave replacement requires experience in customer service or order processing, familiarity with ERP systems, and strong English communication.