Spare Parts & Customer Support (English/French) - Bologna

IMA Group; Emilia-Romagna; Hybrid; EUR 31,000 - 37,000; Full time

Benefits offered by this job

Flexible working

Health insurance

Continued learning

Job summary

IMA Corazza in Bologna, Italy, is seeking a Spare Parts Assistant to prepare quotes for replacement parts and provide technical support from order receipt through shipping and invoicing.

You will collaborate with Project Management, Customer Service and Technical Department to handle technical and sales requests, and you will directly manage customers and agents in assigned territories after training.

Qualifications

• Excellent knowledge of English, both written and spoken.
• Excellent interpersonal and organizational skills.
• Good knowledge of French, both written and spoken.
• High school diploma or college degree in a language-related field, or equivalent qualification.

Responsibilities

• Prepare quotes for the sale of replacement parts.
• Provide technical support and customer service throughout the order process (from receipt to shipping and invoicing).
• Collaborate with Project Management, Customer Service, and Technical Department to handle technical and sales requests.
• Directly manage customers and agents in assigned territories after training and mentoring.

Skills

English

French

Customer service

Education

High School Diploma or College Degree in a language-related field

Job description

IMA Corazza in Bologna, Italy, is seeking a Spare Parts Assistant to prepare quotes for replacement parts and provide technical support from order receipt through shipping and invoicing.

You will collaborate with Project Management, Customer Service and Technical Department to handle technical and sales requests, and you will directly manage customers and agents in assigned territories after training.