Spa Manager — VIP Guest Experience & Revenue Growth

Bachecalavoro; Anacapri; Presencial; EUR 55 000 - 85 000; Tempo integral

Resumo da oferta

Jumeirah Capri Palace in Anacapri seeks a Spa Manager for the 2027 summer season. You will lead daily spa operations, ensuring luxury standards and guest confidentiality while coordinating VIP services on-site.

You will oversee staffing, training, inventory, and cost controls, and develop fitness, retail, and membership programs, while driving guest satisfaction and spa revenue through upselling. Experience in luxury hospitality preferred; Italian locale.

Responsabilidades

• Manage daily spa operations and ensure facilities meet standards.
• Oversee guest experience and safety; maintain confidentiality.
• Act as primary contact for Dignitaries, VIP, and VVIP guests.
• Handle guest interactions professionally and address special requests.

Conhecimentos

Spa management

Guest relations

VIP service

Upselling

Staff training

Descrição da oferta de emprego

Jumeirah Capri Palace in Anacapri seeks a Spa Manager for the 2027 summer season. You will lead daily spa operations, ensuring luxury standards and guest confidentiality while coordinating VIP services on-site.

You will oversee staffing, training, inventory, and cost controls, and develop fitness, retail, and membership programs, while driving guest satisfaction and spa revenue through upselling. Experience in luxury hospitality preferred; Italian locale.