Solution Advisor (Permanent Position) - Sap Academy For Customer Success - Italy (Hybrid)

SAP SE; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

SAP SE is seeking a Solution Advisor for the SAP Academy for Customer Success in Milan, Italy. This role focuses on customer discovery and innovative solutions, requiring 2-3 years of relevant experience.

Your responsibilities will include leading sessions to uncover business challenges and delivering impactful software demonstrations. You should possess strong business acumen, customer-facing skills, and an understanding of AI fundamentals. A cooperative mindset and proficiency in English are essential.

Competenze

• 2-3 years of professional experience with a strong foundation in technical and business processes.
• Ability to learn new concepts quickly and adapt to changing environments.
• Strong business acumen and demonstrated knowledge of business processes.

Mansioni

• Lead customer discovery sessions to uncover business challenges.
• Create and deliver impactful software demonstrations.
• Provide demand-generation support through marketing events.

Conoscenze

Technical and business process knowledge

Customer-facing skills

Problem-solving skills

Project management skills

Proficiency in English

Curiosity and agility

Descrizione del lavoro

Solution Advisor (permanent position) - SAP Academy for Customer Success - Italy (Hybrid)

Solution Advisor works closely with customers and prospects to identify and solve business challenges and support SAP’s customer success. Responsibilities include:

• Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
• Create and deliver high‑impact software demonstrations that showcase SAP solutions.
• Provide demand‑generation support through marketing events and drive deal execution by responding to requests for proposals.
• Participate in a 10‑month SAP Academy program, gaining real‑world experience and advanced SAP knowledge.

Requirements:

• 2‑3 years of professional experience with a strong foundation in technical and business processes, and customer‑facing skills.
• Technical and business process knowledge, combined with hands‑on experience using relevant technologies and industry‑standard tools.
• Cooperative and productive approach to work relationships, both internal and external.
• Ability to learn new concepts quickly, adapt to changing environments, and apply knowledge to deliver results.
• Understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.
• Strong business acumen and demonstrated knowledge of business processes and/or industries.
• Proficiency in English.
• Curious and agile mindset with passion for learning and resilience in a fast‑paced environment.
• Strong problem‑solving, project‑management, and creative thinking skills, with the ability to collaborate across teams and communicate clearly.
• Emotional intelligence and cultural awareness supporting inclusive teamwork and stakeholder engagement.
• Growth mindset in business acumen and emerging technologies, especially AI, with a results‑oriented approach and initiative.

We are an equal opportunity employer. SAP provides accommodations for applicants with disabilities.