Solution Advisor: AI-Driven Customer Success (Hybrid)

SAP SE; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

SAP SE is seeking a Solution Advisor for the SAP Academy for Customer Success in Milan, Italy. This role focuses on customer discovery and innovative solutions, requiring 2-3 years of relevant experience.

Your responsibilities will include leading sessions to uncover business challenges and delivering impactful software demonstrations. You should possess strong business acumen, customer-facing skills, and an understanding of AI fundamentals. A cooperative mindset and proficiency in English are essential.

Competenze

• 2-3 years of professional experience with a strong foundation in technical and business processes.
• Ability to learn new concepts quickly and adapt to changing environments.
• Strong business acumen and demonstrated knowledge of business processes.

Mansioni

• Lead customer discovery sessions to uncover business challenges.
• Create and deliver impactful software demonstrations.
• Provide demand-generation support through marketing events.

Conoscenze

Technical and business process knowledge

Customer-facing skills

Problem-solving skills

Project management skills

Proficiency in English

Curiosity and agility

Descrizione del lavoro

SAP SE is seeking a Solution Advisor for the SAP Academy for Customer Success in Milan, Italy. This role focuses on customer discovery and innovative solutions, requiring 2-3 years of relevant experience.

Your responsibilities will include leading sessions to uncover business challenges and delivering impactful software demonstrations. You should possess strong business acumen, customer-facing skills, and an understanding of AI fundamentals. A cooperative mindset and proficiency in English are essential.