Software & Solution Delivery Engineer

Markem-Imaje S.r.l. a socio unico; Assago; Ibrido; EUR 50.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company car

Meal vouchers / daily allowance

Annual bonus potential

Corporate credit card

Descrizione del lavoro

Markem-Imaje S.r.l. a socio unico in Italy is seeking a skilled professional to provide high-level delivery support to Sales and Service teams, installing and configuring custom Software Solutions for customers in Italy.

You will work on customer projects, design and implement systems, monitor progress, and help meet sales targets while ensuring satisfaction. Travel willingness and a company car are included.

Competenze

• University degree in a technical field or equivalent.
• Experience in Software/Industrial Control environments preferred.
• Strong problem-solving and analytical skills.
• Willingness to travel regularly; company car provided.

Mansioni

• Lead customer projects to maximize impact on deals.
• Design and implement technical solutions for field deployments.
• Document solutions and support systems during installation.
• Monitor project stages and flag delays or risks.
• Assist Sales & Technical teams to meet targets.
• Ensure high-quality delivery and customer satisfaction.

Conoscenze

Project management

English communication

Client training & support

Team collaboration

Formazione

Degree in technical field

Strumenti

Windows Workflow Foundation

SQL databases

Industrial communications (OPC/PLC)

Descrizione del lavoro

Location: Italy, ideally close to Milan (or North of Italy). Work arrangement Hybrid or Remote.

The Role

In this role you’ll be in charge of providing a high level of expertise and technical delivery support to the Sales and Service teams as well as to the company’s customers in Italy, installing and configuring custom Software Solutions.

You’ll have an opportunity to deliver high value integrated solutions to our customers and contribute to the company´s projects for the development of our Software Solutions.

What you will do:

• Work on assigned customers projects, prioritizing effort based on maximizing total impact on productivity and efficiency of the deals, leveraging on existing “global and region known solutions”.

• Reach customers’ requirements proposing appropriate technical solutions, designing and implementing systems successfully on the field, documenting solutions, recording technical/commercial aspects and supporting systems during the installation phase.

• Monitor the whole project stages, be agile, and able to alerts if delays or concerns are raised achieving a deal or during project closure.

• Support the Sales & Technical team to meet the company sales targets.

• Provide a high level of expertise and technical support, including project and application engineering to Sales colleagues.

• Ensure customer satisfaction through high quality delivery and project management.

What you need to have:

• Degree educated with knowledge of Software Applications and/or Industrial Control within a Technical Services department.

• 4+ years’ experience in Project Management.

• Essential knowledge: Microsoft Windows Workflow Foundation, SQL databases, communication with PLC systems, industrial networks, Windows OS.

• Good to have some understanding of .NET Framework, ODBC, and industrial communication protocols (e.g., OPC, PLC networks).

• Familiarity with industrial automation and SCADA control systems is desirable.

• Self-driven with the will to learn, proactive, team player.

• Strong communication skills, analytical, critical thinking and problem-solving skills.

• High level of English.

• Availability to travel on a regular basis. Company car provided.

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit

• Winning through customers

• High ethical standards, openness and trust

• Expectations for results

• Respect and value people

The gross annual salary (RAL) for this position ranges from €50,000 to €55,000 and is determined based on the candidate’s current seniority and skills. He/she will be hired in the "Impiegato" category, in accordance with the National Collective Bargaining Agreement for the Tertiary, Distribution, and Services Sectors (ccnl Commercio). The offer also includes eligibility for an annual bonus of 8.33%, calculated based on the company’s financial performance and personal goals, a company car (which may also be used for personal purposes), a corporate credit card, and electronic meal vouchers (€10.00 net per day worked).