Technical Application Specialist

Murrplastik Systemtechnik GmbH; Monsuà; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Employee Events

Company LapTop

Flexible Working Hours

Job summary

Murrplastik Systemtechnik GmbH in Verona, Italy, seeks a technically skilled professional to join our team as a Customer Support Engineer. You will combine technical expertise with direct customer interaction to help clients find practical solutions.

A technical diploma or degree, knowledge of industrial automation, and strong communication are required. Travel across Italy is expected, and English or German is essential to liaise with our international headquarters.

Qualifications

• Technical diploma or equivalent qualification.
• Good grasp of industrial automation.
• Strong communication and customer-facing skills.

Responsibilities

• Provide technical support to customers during pre- and post-sales interactions.
• Visit customers across Italy to understand technical and application requirements.
• Analyze and resolve technical and application-related challenges.
• Assist customers in selecting suitable products and solutions.
• Collaborate with Technical Department and support quotation/technical calculations.

Skills

Customer orientation

Communication skills

Analytical thinking

Travel willingness

Technical empathy

Education

Technical diploma or degree

Job description

Introduction

The specialists in smart cable management

We develop, produce and distribute smart cable management systems and components for various industries and sectors worldwide.

To ensure the success of our customers, we react flexibly, quickly and competently on the market. For our customers, this means protected investments, long-lasting machines and shorter downtimes.

Here you can find out more about our smart systems and components, which have been specially developed, for example, for machine, plant and control engineering, as well as about the advantages of our products - for your safe progress

We are a multinational company operating in the field of industrial automation and are looking for a technically skilled and customer-oriented professional to join our team in Verona, Italy.

In this role, you will combine your technical expertise with direct customer interaction, supporting our customers before and after the sale and helping them find the right solutions for their applications.

Your Tasks

• Provide technical support to customers during the pre- and post-sales process
• Visit customers across Italy to understand their technical and application requirements
• Analyze and resolve technical and application-related challenges
• Support customers in selecting suitable products and solutions
• Work closely with our existing Technical Department and contribute your expertise to customer projects
• Support the Back Office team with quotations and technical calculations
• Act as a link between customers, the technical team and our international headquarters
• Travel regularly within Italy to meet customers and support projects on site

Your Profile

• Technical diploma, degree or equivalent qualification
• Basic knowledge or experience in industrial automation
• Customer-oriented mindset and strong communication skills
• Ability to understand technical requirements and develop practical solutions
• Strong problem-solving skills and a professional, reliable approach
• Willingness to travel throughout Italy
• Good command of English or German to communicate with our international headquarters

We Offer

• Employee Events
• Company LapTop
• Flexible Working Hours