Slovenian Business Consultant Sofia, Bulgaria (with Relocation Package)

Cross Border Talents; Trieste/Trst; In loco; EUR 20.891; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly transportation/internet allowance

Medical plan

Life insurance

Multisport Card

Bonus for significant life events

Discounts on goods/services

Descrizione del lavoro

A recruiting agency is looking for talented Slovenian speakers for an exciting opportunity in Trieste. The role involves responding to customer inquiries and maintaining accurate records in a dynamic, international environment. Candidates should be fluent in Slovenian, with good English skills and a fast writing speed. The position offers a monthly salary of 1872 euros along with benefits such as transportation allowance, medical coverage, and relocation support. Join this international team and take the next step in your career.

Competenze

• Must be fluent in Slovenian and have a good command of English.
• Ability to maintain data input accurately in the customer services database.
• Experience in customer service or related fields is preferred.

Mansioni

• Respond to and record consumer inquiries through customer service lines.
• Maintain accurate data on customer inquiries in the database.
• Resolve client complaints according to escalation policy.
• Answer support calls and emails within agreed SLAs.
• Troubleshoot using support documents and training.
• Provide recommendations for common problems.

Conoscenze

Fluent Slovenian

English (B1/B2)

Writing Speed (20 words per minute)

Descrizione del lavoro

We are actively recruiting talented Slovenian speakers to contribute to an exciting project. Do you want to work in an environment where your contribution could be everlasting? The work environment is dynamic, highly international and your clients are coming from across the globe for your expertise. Do you wish to take the next step and grow in your career?

Requirements

• Knowledge of fluent Slovenian + English (B1/B2).
• Writing Speed: 20 words per minute.
• Starting date: March & April.
• Initial Contract: 6/12 months (renewable).
• Salary and Schedule:
  • 1872 euros per month from Monday to Friday 9:00 a.m. – 11:00 p.m. and Saturday and Sunday 10:00 a.m. – 19:00 p.m.
• 40 hours per week (=8 hours per day) on a rotational shift pattern.

Additional benefits

• Monthly transportation/internet allowance of 25 euros paid in addition to the base salary.
• Additional payment for night hours work (if applicable) as per approved company program.
• Bonus for important life events (marriage, birth or adoption of a child, university graduation) for the amount of 250 euros.
• Medical plan: health and dental care.
• Life insurance.
• Multisport Card (co‑financed by the employer).
• Discounts on various goods and services.

Relocation Package

• Reimbursement of travel expenses at the amount of up to 250 euros after 6 months from your start date in the company, in case there is no pre‑notice (travel documents need to be presented e‑ticket and invoice).
• Hotel Booking stay from the date the employee confirms his/her arrival date.

Responsibilities

• To respond and record consumer enquiries/questions raised through free phone lines for customers.
• To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
• To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
• To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately.
• To troubleshoot through the use of open questions, support documents and system training.
• To be able to offer recommendations to common problems or frequently asked questions.

We’re looking for exceptional talent—if that sounds like you, don’t miss this opportunity to apply.