Italian-speaking Customer Specialist in Sofia, Bulgaria

Next Job Abroad; Bologna; On-site; EUR 11,000 - 20,000; Full time

Benefits offered by this job

Relocation bonus

Flight tickets covered and temporary住宿

Housing assistance

Competitive pay

Health insurance and benefits

Career development

Modern office amenities

Hybrid/remote possibilities after培训

Job summary

Next Job Abroad is seeking Italian-speaking professionals to support customers of a global car rental brand from its Sofia office. You will handle phone and email inquiries, assist with reservations, changes and cancellations, and provide tailored information to meet travelers’ needs.

No prior experience is required as comprehensive training is provided, with relocation support including flights, housing assistance, and a competitive salary.

Qualifications

• Fluent Italian (C1 or higher) and good English
• Strong communication and problem-solving abilities
• A positive attitude and customer-focused mindset
• Willingness to relocate to Sofia, Bulgaria
• No previous experience required – full training is provided!

Responsibilities

• Assist Italian-speaking customers via phone and email.
• Help with car rental reservations, booking changes and cancellations.
• Provide information and solutions tailored to customers' travel needs.
• Deliver friendly, professional service and ensure a positive customer experience.

Skills

Italian fluency (C1+)

English fluency

Communication skills

Problem solving

Customer focus

Job description

Love helping people and looking for a fresh start abroad? Your next career opportunity could be waiting in Sofia!

We're looking for Italian-speaking professionals to join an international team in Bulgaria, supporting customers of a well-known global car rental brand.

Whether you're starting your career or looking for a new challenge, this is a great opportunity to gain international experience, develop valuable skills and enjoy life in one of Europe's most affordable capitals.

What you'll do

• Assist Italian-speaking customers via phone and email.
• Help with car rental reservations, booking changes and cancellations.
• Provide information and solutions tailored to customers' travel needs.
• Deliver friendly, professional service and ensure a positive customer experience.

• Fluent Italian (C1 or higher) and good English skills.
• Strong communication and problem-solving abilities.
• A positive attitude and customer-focused mindset.
• Willingness to relocate to Sofia, Bulgaria.
• No previous experience required – full training is provided!

• Relocation bonus to help you get started.
• Flight tickets covered and temporary accommodation upon arrival.
• Assistance with finding long-term housing.
• Competitive salary and stable employment.
• Additional health insurance and 50+ employee benefits.
• Career development opportunities and ongoing training.
• Modern office with an on-site gym, relaxation areas and gaming zones.
• Potential for hybrid or remote working after training, depending on project needs.