Italian-speaking Customer Specialist in Sofia, Bulgaria

Next Job Abroad; Roma; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Relocation bonus

Flight tickets

Temporary accommodation

Housing assistance

Health insurance

Career development and training

Hybrid/remote work after training

Job summary

Next Job Abroad in Sofia is seeking Italian-speaking customer support professionals. No prior experience required; full training will be provided.

You will assist Italian-speaking customers via phone and email, helping with car rental reservations, changes and travel solutions, delivering friendly, professional service. Relocation is supported with a relocation bonus and housing assistance, plus flight tickets and temporary accommodation.

Qualifications

• Fluent Italian (C1 or higher) and good English skills.
• Strong communication and problem-solving abilities.
• A positive attitude and customer-focused mindset.
• Willingness to relocate to Sofia, Bulgaria.
• No previous experience required – full training is provided.

Responsibilities

• Assist Italian-speaking customers via phone and email.
• Help with car rental reservations, booking changes and cancellations.
• Provide information and solutions tailored to customers' travel needs.
• Deliver friendly, professional service and ensure a positive customer experience.

Skills

Fluent Italian (C1+)

English proficiency

Strong communication

Problem solving

Customer-focused mindset

Willingness to relocate

No experience required

Job description

Love helping people and looking for a fresh start abroad? Your next career opportunity could be waiting in Sofia!

We're looking for Italian-speaking professionals to join an international team in Bulgaria, supporting customers of a well-known global car rental brand.

Whether you're starting your career or looking for a new challenge, this is a great opportunity to gain international experience, develop valuable skills and enjoy life in one of Europe's most affordable capitals.

What you'll do

• Assist Italian-speaking customers via phone and email.
• Help with car rental reservations, booking changes and cancellations.
• Provide information and solutions tailored to customers' travel needs.
• Deliver friendly, professional service and ensure a positive customer experience.

• Fluent Italian (C1 or higher) and good English skills.
• Strong communication and problem-solving abilities.
• A positive attitude and customer-focused mindset.
• Willingness to relocate to Sofia, Bulgaria.
• No previous experience required – full training is provided!

• Relocation bonus to help you get started.
• Flight tickets covered and temporary accommodation upon arrival.
• Assistance with finding long-term housing.
• Competitive salary and stable employment.
• Additional health insurance and 50+ employee benefits.
• Career development opportunities and ongoing training.
• Modern office with an on-site gym, relaxation areas and gaming zones.
• Potential for hybrid or remote working after training, depending on project needs.