Italian Customer Support Representative Sofia, Bulgaria (Relocation Provided)

Nordicrecruiters; Sicilia; On-site; EUR 18,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Competitive salary & bonuses

Comprehensive paid training

Private health insurance

Career advancement opportunities

Friendly and inclusive environment

Job summary

Nordicrecruiters is seeking an Italian-speaking Customer Support Representative to join our international team in Sofia, Bulgaria. You will be the first point of contact for customers, handling inquiries and delivering excellent service with a friendly, professional approach.

No prior experience is required as comprehensive training is provided, and relocation support is offered. English and Italian language skills are essential, and you will have opportunities for career growth within an

Qualifications

• Fluent in Italian (C1 or native level) and able to communicate in English.
• Empathetic, patient, and customer-focused.
• Willing to relocate and adapt to a multicultural environment.

Responsibilities

• Be the first point of contact for customers in Sofia.
• Handle inquiries and solve problems with a high level of service.
• Receive thorough training and ongoing support in a dynamic environment.

Skills

Fluent Italian

English communication

Empathy

Customer service

Job description

Are you ready to take your career abroad and experience life in one of Europes most vibrant and affordable capitals? Join our international team in Sofia, Bulgaria, and become part of a global company that values teamwork, development, and cultural diversity. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping others and eager to start an exciting new chapter in a growing European hub.

About the Role

As an Italian Customer Support Representative, you will be the first point of contact for customers of well-known international brands. You'll handle inquiries, solve problems, and provide excellent service in every interaction. You'll receive full training and ongoing support in a modern, multicultural environment where growth and learning are encouraged.

What We Offer

• Relocation package flight to Sofia, airport pick-up, and accommodation support to help you settle in easily
• Competitive salary and performance-based bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Career advancement opportunities within an international company
• Friendly and inclusive work environment

Life in Sofia

Sofia is a city full of contrasts and opportunities where history meets innovation and mountain views frame a lively urban lifestyle. Enjoy charming cafés, green parks, and a growing international community. Spend your weekends exploring nearby Vitosha Mountain, relax in mineral springs, or discover Bulgarias rich culture and cuisine. With its affordable cost of living and welcoming atmosphere, Sofia offers the perfect balance between professional growth and quality of life.

Who You Are

• Fluent in Italian (C1 or native level) and comfortable communicating in English
• Empathetic, patient, and customer-focused
• Excited to live abroad and be part of a multicultural environment

If you're ready to start your international career and make Sofia your new home, your journey begins here!