Shoe Technician

Randstad Professional Italia; Toscana; In loco; EUR 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

A leading fashion accessories company is seeking an experienced Cobbler in Tuscany. The role involves providing cobbler services for shoes and handbags, along with promoting products and delivering exceptional customer service. Candidates should have at least 3 years of experience in a customer service environment, with strong interpersonal skills and a positive attitude.

Competenze

• Minimum 3 years of relevant experience.
• Experience in Retail or other customer service industry preferred.
• Self-motivation with positive attitude and professional demeanor.
• Good customer focus with strong presentation and communication skills.
• Strong team player.

Mansioni

• Carry out all cobbler services on shoes and handbags.
• Promote products and services on the sales floor.
• Advise customers on the collection and in-store cobbler services.
• Deliver outstanding customer service and build long-term relationships.
• Maintain the store standards according to the guidelines.
• Transmit company projects through effective product knowledge.

Conoscenze

Customer service excellence

Strong presentation skills

Interpersonal communication

Teamwork

Descrizione del lavoro

For new opening in Tuscany, we're searching for a Cobbler, a talent person, who enjoys being customer facing and has a passion for creativity and restoration.

Main Responsibilities:

• Carry out all cobbler services on shoes and handbags including repairs, reparation, heel swaps, and certain custom bespoke services;
• Promote products and services on the sales floor by identifying our customer's needs
• Advise customers on the collection and in-store cobbler services
• Deliver outstanding customer service and build long-term relationship with customers
• Maintain the store standards according to the guidelines
• Embody and transmit with passion the company projects through an effective product knowledge

Additional Skills:

• Minimum 3 years of relevant experience
• Experience in Retail or other customer service industry preferred
• Self-motivation with positive attitude and professional
• Good customers focus with strong presentation, interpersonal and communication skills
• Strong team player

Place of Work: Tuscany

Seniority level

Associate

Employment type

Full-time

Job function

Production

Industries

Fashion Accessories Manufacturing