Sales Assistant

SANTONI; Turbigo; In loco; EUR 26.000 - 44.000; Tempo pieno

Descrizione del lavoro

A luxury goods brand in Milan seeks an experienced customer service professional to deliver exceptional service and drive sales performance. The ideal candidate will have 4/5 years of experience in luxury goods, fluent English, and strong communication skills. Responsibilities include exceeding customer expectations and maintaining brand standards while working in an upscale environment at the boutique Montenapoleone.

Competenze

• 4/5 years of luxury goods experience.
• Fluent English, Russian is a plus.
• Proven ability to exceed individual and store results.
• Maintain an existing client portfolio.
• Computer proficiency in Excel and POS systems; strong communication skills.

Mansioni

• Provide exceptional customer service exceeding expectations.
• Drive individual KPI goals, ensuring quality of sales.
• Discuss general trends in the fashion world with clients.
• Work as a team player and collaborate with colleagues to ensure a consistent exceptional experience.
• Uphold Brand visual standards in product displays.
• Contribute to daily store operations and maintain a neat and organized stock room.
• Adhere to Brand Image standards and guidelines.

Conoscenze

Luxury Goods experience

Fluent English

Communication skills

Client portfolio management

Basic Excel proficiency

Communication skills

Strumenti

Excel

POS systems

Descrizione del lavoro

Tradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty, with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing tradition.The secret of success lies in the value of Santoni of people engaged with us and who share our passion and our ethics. Intelligence, imagination and intuition guide our strategic choices. Taste, Generosity and Grit are the hallmarks of DNA Santoni.

Responsabilities:

• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Brand history and heritage in accordance with the Brand selling guidelines.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products.
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment.
• Contribute to upholding the visual display of all products in accordance with Brand visual standards.
• Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room
• Adhere to Brand Image standards and guidelines.

Skills required:

• 4/5 Years of Luxury Goods experience;
• Fluent knowledge of English. Russian language will be considered a plus;
• Proven ability to drive and exceed individual and store result;
• Maintain an existing client portfolio;
• Computer proficient in Basic Excel and POS systems;Excellent communication skills, both written and verbal;

Working hours: 40h

Place to work: Milano - boutique Montenapoleone