Sales Assistant - Noventa di Piave Designer Outlet

SANTONI; Venezia; On-site; EUR 21,000 - 30,000; Full time

Job summary

Santoni is seeking a Sales Assistant at the Noventa di Piave Designer Outlet in Veneto. The role requires delivering exceptional customer service with deep product knowledge and brand heritage, while consistently achieving sales targets.

The ideal candidate has luxury goods experience, English fluency, strong communication, and the ability to maintain an existing client portfolio. Proficiency in Excel and POS systems is preferred, with full or part-time availability.

Qualifications

• 4/5 years of luxury goods experience.

Responsibilities

• Provide an exceptional customer service experience by exceeding expectations and knowledge of products and Brand heritage.
• Drive and exceed KPI goals with high level customer service and sales.
• Discuss trends in fashion and luxury market with clients and provide advice.
• Collaborate with colleagues to ensure a consistent exceptional experience and positive working environment.
• Support brand image standards and visual displays.
• Assist daily store operations and maintain organized stock/understock areas.

Skills

Luxury goods experience

English fluency

Sales targets

Client relationships

Excel & POS

Communication skills

Tools

POS systems

Excel basics

Job description

Tradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty\", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing tradition.

The secret of success lies in the value of Santoni of people engaged with us and who share our passion and our ethics. Intelligence, imagination and intuition guide our strategic choices. Taste, Generosity and Grit are the hallmarks of DNA Santoni.

Sales Assistant - Noventa di Piave Designer Outlet

Responsibilities

• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Brand history and heritage in accordance with the Brand selling guidelines
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products.
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;
• Contribute to upholding the visual display of all products in accordance with Brand visual standards.
• Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room.
• Adhere to Brand Image standards and guidelines.

Skills required

• 4/5 Years of Luxury Goods experience
• Fluency in English. Other languages are considered a plus;
• Proven ability to drive and exceed individual and store result;
• Maintain an existing client portfolio;
• Computer proficient in Basic Excel and POS systems;
• Excellent communication skills, both verbal and written.
• Full or part time availability (40/32 hours / week)