Settlement & Reporting Specialist

Jobtailor; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Jobtailor in Milano is seeking a professional to strengthen the Customer Operations function within the energy and utilities sector. You will apply strong analytical skills to improve data quality and drive performance.

Responsibilities include monitoring billing and master data, ensuring ARERA-regulated processes, and collaborating with stakeholders to synthesize complex information. This role emphasizes continuous improvement and data-driven decision making within the team.

Competenze

• Solid knowledge of Customer Operations processes within energy & utilities.
• Strong analytical and problem-solving skills.
• Understanding ARERA-regulated framework.
• Ability to synthesize complex information for different stakeholders.
• Proficiency in MS Office (Excel, Access, PowerPoint).
• English as an additional skill.
• Growth- and innovation-oriented mindset.
• SQL or other programming languages are a plus.

Mansioni

• Manage discrepancies between inbound and outbound cycles by aligning supply points, volumes, and amounts
• Drive corrective actions using an analytical, data-driven approach
• Monitor and update billing data, commercial master data, and RCU
• Oversee correct allocation of tariff charges to the billing system
• Identify and manage high-consumption gas delivery points outside the TIF scope
• Verify data consistency requested by other departments across corporate information systems
• Contribute to continuous improvement, digitalization, and effective collaboration within the Performance Management & Reporting team

Conoscenze

Customer Operations

Analytical skills

ARERA framework

Information synthesis

MS Office

English

Growth mindset

SQL

Strumenti

MS Excel

MS Access

MS PowerPoint

Descrizione del lavoro

Requirements

• Solid knowledge of Customer Operations processes within the energy & utilities sector
• Strong analytical and problem-solving skills
• Understanding of the business context and ARERA-regulated framework
• Ability to synthesize complex information for different stakeholders
• Proficiency in MS Office (Excel, Access, PowerPoint)
• English as an additional skill
• Growth- and innovation-oriented mindset
• SQL or other programming languages are a plus

Core Competencies

Demonstrates strong analytical and problem-solving capabilities within Customer Operations processes in the energy and utilities sector, with a focus on data consistency and effective collaboration. Proficient in managing billing data and understanding ARERA-regulated frameworks to drive continuous improvement and innovation.

Highest-signal resume keywords

• Customer Operations Processes
• Analytical Skills
• Problem-Solving Skills
• MS Office Proficiency
• ARERA-Regulated Framework

Hard Skills

• Data Management
• Billing Data Monitoring
• SQL
• Data Analysis
• Tariff Charge Allocation

Soft Skills

• Growth-Oriented Mindset
• Effective Collaboration
• Information Synthesis

Industry Keywords

• Energy Sector
• Utilities Sector
• Digitalization
• Performance Management
• Corporate Information Systems

Tools & Technologies

• MS Excel
• MS Access
• MS PowerPoint

• Manage discrepancies between inbound and outbound cycles by aligning supply points, volumes, and amounts
• Drive corrective actions using an analytical, data-driven approach
• Monitor and update billing data, commercial master data, and RCU
• Oversee correct allocation of tariff charges to the billing system
• Identify and manage high-consumption gas delivery points outside the TIF scope
• Verify data consistency requested by other departments across corporate information systems
• Contribute to continuous improvement, digitalization, and effective collaboration within the Performance Management & Reporting team