Servicetechnician International

Durst LATAM; Lurate Caccivio; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Gym

Bar/Bistro

Durst Como employment

Job summary

Durst is seeking an International Service Technician to travel globally, install machines, solve technical issues, and train customers. You will also liaise with development, engineering, assembly, technical documentation, and the demo center, ensuring high customer satisfaction.

The role involves about 50% travel, English communication, and collaboration with multiple internal teams in a dynamic, high-tech environment.

Qualifications

• Completion of a technical secondary school or comparable professional experience.
• Willingness to travel worldwide (approx. 50%).
• Good knowledge of the English language.
• Competence and pleasure in dealing with customers.
• Presentation skills are an advantage.

Responsibilities

• Carrying out service assignments (installation, briefings, repairs, maintenance) worldwide.
• Telephone and remote support for fast problem solving and support of service partners.
• Documentation of service assignments (reports, travel logs, entries in tools).
• Collaboration with other service areas (telephone service, training, documentation).
• Technical meetings and interface with internal departments.

Skills

English proficiency

Customer communication

Willingness to travel

Tech understanding

Presentation skills

Education

Technical secondary school

Job description

About The Job

Are you passionate about technology? Have you completed a technical education (technical college, vocational school) and are you motivated to gain international work experience and travel the world? Then become part of our highly motivated team!

As an International Service Technician, you will travel around the world to visit our customers and support them with new installations of our machines and technical problems. You will also ensure a high level of customer satisfaction during application training sessions. At the same time, you are the contact person and interface for all internal areas such as development, engineering, assembly, technical documentation and the demo center.

Main Tasks

• Carrying out service assignments (installation/customer briefing, repair assignments, maintenance, updates) worldwide
• Telephone and remote support for fast and efficient problem solving and support of our service partners worldwide
• Documentation of service assignments (installation documentation, service reports, travel reports, entry in the software-supporting tools, etc.)
• Collaboration in the other service areas (telephone service, training courses/technical documentation)
• Technical meetings and interface with internal departments

Your profile

• Completion of a technical secondary school, vocational school (electrical engineering, electronics, mechatronics) or comparable professional experience
• Enthusiasm for technology and overall technical understanding
• Willingness to travel worldwide (approx. 50% per year)
• Good knowledge of the English language
• Competence and pleasure in dealing with customers
• Presentation skills are an advantage

Our offer

• The chance to become a Durst'ler - with attractive additional benefits included, e.g. own gym, bar/bistro
• Employment also possible via Durst Como
• Work for one of the most renowned high-tech companies in South Tyrol
• Varied work in an innovative and dynamic environment