Servicetechnician International

Durst Group; Como; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Own gym

Bar/bistro

Job summary

Durst Group is seeking an International Service Technician to travel worldwide and support customers with new installations and technical issues. You will ensure high customer satisfaction during application training and act as the interface for development, engineering, and the demo center.

The role involves worldwide service assignments, remote and telephone support, thorough documentation, and collaboration across technical and training teams.

Qualifications

• Completion of a technical secondary school, vocational school, or comparable professional experience.
• Enthusiasm for technology and strong overall technical understanding.
• Willingness to travel worldwide (approx. 50% per year).
• Good knowledge of English.

Responsibilities

• Carry out service assignments (installation, maintenance, updates) worldwide.
• Provide telephone and remote support for fast problem solving with service partners.
• Document service assignments (installation docs, service reports, travel reports).
• Collaborate with other service areas (telephone service, training, documentation).
• Engage in technical meetings and interface with internal departments.

Skills

Willingness to travel

Customer service

Strong communication

Education

Technical secondary school

Job description

Are you passionate about technology? Have you completed a technical education (technical college, vocational school) and are you motivated to gain international work experience and travel the world? Then become part of our highly motivated team!

As an International Service Technician, you will travel around the world to visit our customers and support them with new installations of our machines and technical problems. You will also ensure a high level of customer satisfaction during application training sessions. At the same time, you are the contact person and interface for all internal areas such as development, engineering, assembly, technical documentation and the demo center.

Main tasks:

• Carrying out service assignments (installation/customer briefing, repair assignments, maintenance, updates) worldwide
• Telephone and remote support for fast and efficient problem solving and support of our service partners worldwide
• Documentation of service assignments (installation documentation, service reports, travel reports, entry in the software-supporting tools, etc.)
• Collaboration in the other service areas (telephone service, training courses/technical documentation)
• Technical meetings and interface with internal departments

Your profile

• Completion of a technical secondary school, vocational school (electrical engineering, electronics, mechatronics) or comparable professional experience
• Enthusiasm for technology and overall technical understanding
• Willingness to travel worldwide (approx. 50% per year)
• Good knowledge of the English language
• Competence and pleasure in dealing with customers
• Presentation skills are an advantage

Our offer

• The chance to become a Durst'ler - with attractive additional benefits included, e.g. own gym, bar/bistro
• Employment also possible via Durst Como
• Work for one of the most renowned high-tech companies in South Tyrol
• Varied work in an innovative and dynamic environment

You can find out everything else you want to know about our "little big company", Durst and the Durst employees, our working environment and other details during a personal interview - we look forward to receiving your application!

About us

Our world is printed.

From packaging and labels to signage, textiles, and ceramics, printed technology shapes how we live, work, and interact. Much of it is produced on Durst systems.

Durst Group is a privately owned, global technology company with more than 1,100 employees and operations in over 40 countries. With deep roots in Italian engineering and design – and over 90 years of innovation – Durst develops and markets advanced solutions for digital production, automation, and intelligent manufacturing across industrial applications worldwide.