Services Sales Engineer - Secure Power

Schneider Electric; Bologna; On-site; EUR 56,000 - 83,000; Full time

Benefits offered by this job

Permanent contract

Company car

Flexibility at work

Cross‑region collaboration

Tailored training and career path

Equal opportunity environment

Global Family Leave

Meal allowance / restaurant ticket

Shareholding plans

Health insurance

Accident insurance

Job summary

Schneider Electric seeks an Outside Services Sales Representative to grow relationships with customers and promote a broad range of services for UPS and cooling equipment installed at customer sites. You will explain pricing and application advantages, nurture service plans, and drive digital service adoption.

You will use Salesforce and BridgeFrontOffice for funnel management, forecast reporting, and tender support, while collaborating with cross‑region teams.

Qualifications

• Solid technical sales experience (5+ years).
• Experience with uninterruptible power supply, data center and cooling systems is a plus.
• Strong account management skills and the ability to build durable customer relationships.
• Excellent verbal and written communication with C-level customers.

Responsibilities

• Initiates contact, develops relationships, discusses pain points and generates demand.
• Educates customers on SE products and services, especially recurring and digital offers.
• Provides monthly forecasts and sales summaries.
• Coordinates with Tender team to prepare quotations and proposals.
• Monitors margin and works with regional teams to maximize opportunities.
• Works with Inside Service Sales Representatives and BU account managers to optimize opportunities.

Skills

Technical sales

UPS knowledge

Account management

C-level communication

Tools

Salesforce.com

BridgeFrontOffice

Job description

Schneider’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On.
Our mission is to be your digital partner for Sustainability and Efficiency.
We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries.
We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values.

Currently we are looking for a Outside Services Sales Representative.

Mission:

He/she is accountable for developing and maintaining relationships with customers having qualified installed base to promote a broad range of technical services including the start-up, maintenance, testing, consulting, modernization and digital Services of uninterruptible power supply (UPS) and cooling equipment installed at the customer’s site.

He/she addresses customers’ needs, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.

He/she is responsible to increase the number of Service Plans (both traditional and digital)

What will you do?

• Initiates contact, develops relationship, discuss pain points and generates demand.
• Knows where to be to create business opportunities, develop market networking activities to better understand accounts needs
• Educates customers on all SE products and services with special attention on recurring and digital offers
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)
• Utilizes BridgeFrontOffice (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
• Provides monthly forecasts, using BFO, and summaries in a timely manner.
• Participates in the preparation of analysis and reports on field service performance.
• Provides precise and timely information to Tender team to prepare sales quotations and proposals

• Monitors margin to be at or above country thresholds. Uses DOA process to elevate opportunities below thresholds.
• Works closely with Inside Service Sales Representatives and the BU account managers to maximize business opportunities.
• Is "feeding" the Field Services Marketing leaders with Offers feedback, customer needs and installed base data
• Coordinates and/or attends trade shows and marketing/sales seminars as needed

What will help you to be successful?

• A solid technical sales experience (at least 5 years)
• Previous experience with uninterruptible power supply, network architecture, datacenter and cooling systems (nice to have)
• Account management skills, ability to build a sustainable and reliable relationship with customers
• Ability to leverage technology
• Ability to influence and convince others, to promote our offers and get them to support influencing other decision makers.
• Active Listening
• Energetic, outgoing, proactive and have attention to prospecting and networking
• Excellent verbal and written communication skills including C-level customers
• Proficient in Microsoft Office suite and ERP/CRM related tools

What we offer:

• Permanent Contract and company car;
• Flexibility at work;
• Exciting job in an international company, with opportunities o lead and contribute to different projects collaborating with cross-region teams;
• Special training tailored to your needs and career goals;
• Opportunity to develop based on clear career paths, to grow through experience and exposure;
• An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations;
• Global Family Leave program;
• Ticket restaurant or meal at canteen;
• Shareholding plans;
• Welfare programs that can be extended to your family;
• Health insurance and Professional/extraprofessional accident insurance;

In line with our commitment to pay transparency and equal opportunities, we are pleased to share the compensation range for this position:
€56,000 - 83,000 including individual and collective incentive schemes.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.