Service Training Instructor

SANY Group; Turbigo; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Trainer development path

Job summary

A leading construction machinery firm in Italy is seeking a Service Training Instructor to design and deliver technical training programs. This position requires a degree in Mechanical Engineering and at least 2 years of experience in the construction machinery industry. The successful candidate will have excellent public speaking skills and a passion for knowledge transfer. Competitive compensation and benefits are offered, along with opportunities for professional development and working with advanced technologies.

Qualifications

• Minimum 2 years of experience in technical service within the construction machinery industry.
• Fluent in Italian; good written English skills.
• Willingness to travel domestically and in Europe.
• Native or fluent Italian; good written English for technical docs.

Responsibilities

• Develop and deliver technical training for customers and technicians.
• Manage training materials and equipment.
• Analyze training feedback for continuous improvement.
• Collect and analyze training feedback to improve courses; liaise with product and R&D teams.
• Support on-site technical demonstrations at major exhibitions or events.

Skills

Public speaking

Instructional design

Technical content communication

Proficient in Office suites

Multimedia tools for courseware creation

Italian fluency

Travel willingness

Education

Degree in Mechanical Engineering or related field

Automotive Engineering

Tools

Office software

Multimedia tools

Job description

As a Service Training Instructor for SANY Italy, you will be central to customer success and knowledge transfer. You will be responsible for designing and delivering professional technical and service training for customers and internal technicians, enhancing product application capabilities and after‑sales service standards to build a professional brand image.

Key Responsibilities

• Plan and implement a comprehensive training system covering basic, intermediate, and advanced levels for technical teams of distributors and end customers, including standardized operation procedures, maintenance processes, and a tiered skill development system for new products and technologies.
• Develop, update, and localize (IT/EN) technical training curricula, manuals, hands‑on guides, and assessment standards.
• Manage and maintain training room equipment, teaching aids, and demonstration units to ensure a professional and safe training environment.
• Collect and analyze training feedback and field technical issues to continuously improve courses and provide input to product and R&D teams.
• Support on‑site technical demonstrations and explanations at major exhibitions or customer events.

Requirements

• Degree in Mechanical Engineering, Automotive Engineering or a related technical field.
• Mandatory: Minimum 2 years of experience in technical service, maintenance, or training within the construction machinery industry, with in-depth knowledge of hydraulic and electronic control systems.
• Excellent public speaking and communication skills, with the ability to clearly and effectively impart complex technical content to trainees of varying backgrounds.
• Strong instructional design and training material development skills, proficient in Office suites and multimedia tools for courseware creation.
• Native or fluent Italian. Good written English skills for comprehending technical documentation.
• Willingness to undertake short‑term domestic and European travel.

Preferred Qualifications

• Prior experience as a trainer specializing in earthmoving machinery (macchine movimento terra) is highly desirable.
• In-depth knowledge of equipment operation, maintenance, and worksite safety standards.

We Offer

Competitive compensation and benefits, a systematic trainer development path, and a platform to work with cutting‑edge global technologies.