Service Systems & Training Specialist

Electrolux Group; Assago; In loco; EUR 34.000 - 41.000; Tempo pieno

Descrizione del lavoro

Electrolux Group is seeking a proactive professional to drive continuous improvement across service operations, tools, and processes. Based in Assago, you will link business, IT and the service network while fostering change in a dynamic environment.

The role requires strong IT/system knowledge, a proactive mindset, and excellent communication and training skills. Fluency in English and Italian is essential for international collaboration.

Competenze

• Solid background in process improvement or operations projects.
• Experience in service environments, technical support, or service networks.
• Strong understanding of IT systems and business applications.
• Excellent communication and training skills.

Mansioni

• Proactively gather feedback from external service network to identify inefficiencies and opportunities.
• Assess feasibility of initiatives and build data-driven business cases.
• Lead development and implementation of business solutions (e.g., new tools).
• Act as key user of systems, ensuring alignment and integration across platforms.
• Support adoption by ensuring usability and effectiveness of solutions.
• Design and deliver training programs on tools and processes, preparing training materials.
• Collaborate with central support and development teams to resolve issues related to connected appliances.

Conoscenze

Process improvement

IT systems

Training

Communication

Stakeholder management

English & Italian

Descrizione del lavoro

Electrolux Group is seeking a proactive professional to drive continuous improvement across service operations, tools, and processes. Based in Assago, you will link business, IT and the service network while fostering change in a dynamic environment.

The role requires strong IT/system knowledge, a proactive mindset, and excellent communication and training skills. Fluency in English and Italian is essential for international collaboration.