Senior Product Quality Engineer — RCA & Process Improvement

Vertiv Co; Tognana; On-site; EUR 38,000 - 48,000; Full time

Job summary

Vertiv in Piove di Sacco (PD), Italy, is seeking a Product Quality Engineer to drive 8D investigations and root-cause analyses across engineering, manufacturing and suppliers.

You will lead CAPA programs, develop PFMEA/DFMEA inputs, and monitor quality with metrics to ensure robust product reliability. The role requires cross-functional collaboration and data analytics with a focus on continuous improvement.

Qualifications

• Bachelor's degree in Mechanical, Electrical, Industrial, Quality Engineering, or related field.
• 5+ years in Quality/Manufacturing/Reliability/Product Engineering roles.
• 3+ years leading RCA and 8D investigations in manufacturing.
• Experience with ISO 9001 or similar quality management systems.
• Experience working in cross-functional teams.

Responsibilities

• Analyze field, warranty, and customer quality data to identify trends and improvement opportunities.
• Lead and facilitate 8D investigations for customer complaints, field failures, warranty claims, and recurring quality issues.
• Perform root cause analysis using 5 Why, Fishbone, Is/Is Not, and other structured methods.
• Coordinate containment, correction, corrective action, and preventive action across teams.
• Validate root causes through testing, inspection, and statistical analysis.
• Verify effectiveness of actions and sustain improvements; report results.
• Interface with factories to drive manufacturing improvements and deployment of lessons learned.
• Provide quality inputs into DFMEA, PFMEA, and Control Plans.
• Collaborate with Supplier Quality Engineering to improve supplier performance.

Skills

8D Problem Solving

CAPA methodologies

Root Cause Analysis

Cross-functional investigations

Analytical skills

Statistical analysis

Quality data analysis

Communication

English proficiency

Education

Bachelor's degree in Mechanical/Electrical/Industrial/Quality Engineering

Tools

DFMEA

PFMEA

Control Plans

SPC

MSA

Process capability tools

Job description

Vertiv in Piove di Sacco (PD), Italy, is seeking a Product Quality Engineer to drive 8D investigations and root-cause analyses across engineering, manufacturing and suppliers.

You will lead CAPA programs, develop PFMEA/DFMEA inputs, and monitor quality with metrics to ensure robust product reliability. The role requires cross-functional collaboration and data analytics with a focus on continuous improvement.