Senior Luxury Client Advisor, Rome Flagship

BVLGARI; Roma; Ibrido; EUR 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

BVLGARI in Rome’s Via Condotti flagship is seeking a Senior Client Advisor to deliver exceptional luxury service and build enduring client relationships. You will act as a Brand Ambassador, maximize sales opportunities, and maintain a visually pleasing boutique environment in line with Bulgari’s standards.

The role requires outstanding selling skills, deep knowledge of fine jewelry and watches, fluency in English and Italian, and a proactive, networked approach to CRM and after-sales service to

Competenze

• Outstanding selling skills.
• Proven experience in High-End retail sales.
• In-depth knowledge of Fine and High-End Jewelry & Watches.
• Genuine passion for the Brand.
• Proficiency in computer skills (MS Office Suite).
• Fluent in English and Italian.

Mansioni

• Maximize sales opportunities arising from every store entrance.
• Act as a Brand Ambassador representing and promoting the brand inside and outside the Store.
• Contribute to achieving KPIs.
• Manage all clients/prospects entering the store for any reason.
• Handle the sales process according to established service standards.
• Enrich CRM with client data and proactively develop prospects.
• Perform After Sales Service front office activities and ensure customer satisfaction.

Conoscenze

Sales skills

High-end retail experience

Jewelry & watches knowledge

Brand passion

MS Office proficiency

Bilingual English/Italian

Ownership

Impact orientation

Priority management

Interpersonal skills

Teamwork & networking

Strumenti

MS Office Suite

Descrizione del lavoro

BVLGARI in Rome’s Via Condotti flagship is seeking a Senior Client Advisor to deliver exceptional luxury service and build enduring client relationships. You will act as a Brand Ambassador, maximize sales opportunities, and maintain a visually pleasing boutique environment in line with Bulgari’s standards.

The role requires outstanding selling skills, deep knowledge of fine jewelry and watches, fluency in English and Italian, and a proactive, networked approach to CRM and after-sales service to