Senior Luxury Client Advisor

Valentino; Turbigo; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Maison Valentino in Milan’s Montenapoleone district seeks a Senior Client Advisor to deliver a premium luxury experience while driving commercial performance. This role requires a top‑tier luxury retail professional with a strong client development mindset and the ability to build lasting relationships with local and international clientele.

You will build a high‑value client portfolio, organize private appointments, and mentor junior team members, leveraging CRM tools and a deep understanding

Competenze

• Significant experience in luxury retail sales with a proven track record of exceeding targets.
• Strong ability to develop and manage a high‑value client portfolio.
• Fluency in English; additional languages are an asset.

Mansioni

• Deliver an elevated luxury client experience at all touchpoints.
• Build and develop a substantial client portfolio through personalized engagement and private appointments.
• Mentor junior advisors and share best practices with the team.
• Utilize CRM tools to monitor client activity and identify opportunities.
• Collaborate with boutique management to drive commercial performance.

Conoscenze

Luxury retail sales

Client development

CRM proficiency

KPI knowledge

Team mentoring

Languages (English)

Strumenti

CRM systems

Descrizione del lavoro

Maison Valentino in Milan’s Montenapoleone district seeks a Senior Client Advisor to deliver a premium luxury experience while driving commercial performance. This role requires a top‑tier luxury retail professional with a strong client development mindset and the ability to build lasting relationships with local and international clientele.

You will build a high‑value client portfolio, organize private appointments, and mentor junior team members, leveraging CRM tools and a deep understanding