Luxury Client Advisor – Milan Boutique

Marni; Milano; In loco; EUR 25.500 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commissions

CCNL Terziario Commercio

Descrizione del lavoro

Marni in Milan seeks a Client Advisor to deliver an elevated in-store experience, grow long-term client relationships, and drive sales across all product categories. You will apply premier selling techniques, manage CRM data, and support events that strengthen client engagement.

This role requires a luxury retail background, strong communication, and a client‑centric approach, with English fluency and a collaborative team mindset in a boutique environment.

Competenze

• Minimum 5 years of retail experience with luxury emphasis.
• Proven ability to hit sales targets and build client relationships.
• Strong communication and interpersonal skills.
• Results-oriented with a client-centric approach.
• High attention to detail and organizational skills.

Mansioni

• Deliver a high standard of client service, ensuring an elevated in-store experience.
• Develop and maintain long-term relationships with clients.
• Identify and maximize sales opportunities across product categories.
• Apply effective selling techniques to meet client needs.
• Capture and maintain accurate client data in CRM systems.
• Proactively engage clients to strengthen relationships and drive retention.
• Support execution of in-store events and client engagement activities.
• Contribute to store’s local client network and visual merchandising.
• Execute sales transactions including payments, returns, refunds, remote sales, and tax-free procedures.
• Collaborate with store management to support business objectives.

Conoscenze

Client service

Sales targets

Communication

CRM tools

MS Office

Strumenti

CRM tools

MS Office

Descrizione del lavoro

Marni in Milan seeks a Client Advisor to deliver an elevated in-store experience, grow long-term client relationships, and drive sales across all product categories. You will apply premier selling techniques, manage CRM data, and support events that strengthen client engagement.

This role requires a luxury retail background, strong communication, and a client‑centric approach, with English fluency and a collaborative team mindset in a boutique environment.