Senior Kubernetes & Networking Success Architect

Cisco Systems; Lazio; On-site; EUR 90,000 - 130,000; Full time

Job summary

Cisco Systems is seeking a Customer Success Architect to enable value realization for Cisco Isovalent’s customers using Cilium Enterprise. You will design and guide production rollouts, build deep technical relationships with stakeholders, and run workshops to demonstrate capabilities.

You will collaborate with engineering, support, and partners to unblock issues, create training materials, reference architectures, and documentation to drive enterprise-grade networking and observability

Qualifications

• 4+ years in advanced Kubernetes architectural components and interrelations.
• 3+ years leading or enabling customers to adopt Kubernetes at scale in production.
• Experience with at least one major cloud provider (AWS/Azure/GCP).
• Strong networking knowledge within Kubernetes networking.
• Able to distill complex concepts for customers in clear terms.
• Open Source Software (OSS) experience.
• Collaborative and cross-functional teamwork mindset.

Responsibilities

• Engage with assigned accounts to accelerate value realization and guide production rollouts.
• Build trusted technical relationships with customer stakeholders.
• Conduct customer workshops on product capabilities.
• Collaborate with engineering, support, and partners to unblock issues.
• Create workshops, training materials, reference architectures, and documentation to add value.
• Translate customer domain knowledge to improve production reliability and scope of solutions.
• Maintain expertise in OSS, Kubernetes, and cloud providers to design enterprise-grade solutions.

Skills

Kubernetes

OSS

AWS

Azure

GCP

Technical communication

Problem solving

Job description

Cisco Systems is seeking a Customer Success Architect to enable value realization for Cisco Isovalent’s customers using Cilium Enterprise. You will design and guide production rollouts, build deep technical relationships with stakeholders, and run workshops to demonstrate capabilities.

You will collaborate with engineering, support, and partners to unblock issues, create training materials, reference architectures, and documentation to drive enterprise-grade networking and observability