Senior F&B Service Lead — Wellness & Experiences

IHG Hotels & Resorts; Roma; On-site; EUR 24,000 - 32,000; Full time

Job summary

Six Senses Rome is seeking a Senior F&B Server who will embody our hospitality ethos and deliver warm, attentive service to our guests. The role requires fluency in Italian and English and a background in full‑service dining.

You will greet guests, seat them, take orders, upsell, and maintain impeccable standards while upholding Six Senses guidelines. The position is based in Rome with opportunities to contribute to our sustainable, local-sense guest experience.

Qualifications

• High school diploma or equivalent and 1–3 years restaurant experience in a full‑service outlet or similar setting.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Fluent in Italian and good in English.
• Eligible to work in Italy.

Responsibilities

• Greet guests courteously and attentively.
• Escort guests to the table, assist seating, and present the menu.
• Answer outlet telephone courteously and efficiently as specified in department standards.
• Take orders from any food & beverage outlet menus.
• Inspect condition and cleanliness of menus and wine list.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Knowledge on menu prices and upselling when necessary.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation.
• Strictly adhere to LQA standards and guest comments.

Skills

Italian fluency

English fluency

Education

High school diploma

Hospitality diploma/degree

Job description

Six Senses Rome is seeking a Senior F&B Server who will embody our hospitality ethos and deliver warm, attentive service to our guests. The role requires fluency in Italian and English and a background in full‑service dining.

You will greet guests, seat them, take orders, upsell, and maintain impeccable standards while upholding Six Senses guidelines. The position is based in Rome with opportunities to contribute to our sustainable, local-sense guest experience.