Senior Audio Video, Live Production & Digital Collaboration Specialist

Generali; Milano; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Smart working

Flexible hours

Supplementary health insurance

Discounted insurance policies

Training and development

Continuous learning paths

Internal mobility opportunities

Job summary

Generali Operations Service Platform (GOSP) seeks a Senior Audio Video, Live Production & Digital Collaboration Specialist to lead enterprise AV operations across meeting rooms, auditoriums and event spaces. You will manage Teams Rooms and Cisco devices, plan hybrid productions, and drive broadcast‑quality delivery for executive events.

With 10+ years in AV, you will design, test and maintain scalable solutions, coordinate across international teams and ensure service continuity during

Qualifications

• Qualification in Computer Science, Telecommunications, Electronics, Audio Engineering or equivalent.
• Minimum 10 years in Audio Video, enterprise AV, live productions and digital collaboration.
• Experience supporting executive environments and high-visibility events.
• Ability to work across international and multicultural teams.

Responsibilities

• Provide end-to-end technical leadership and operations for enterprise AV environments.
• Operate and monitor Teams Rooms, Cisco devices and AV infrastructure for performance and security.
• Plan and deliver live, hybrid and virtual productions for large events.
• Configure video switching, production control, and content distribution systems.
• Manage vMix and other production platforms for graphics, recording and streaming.
• Design and operate live visual assets and audio systems for venues.
• Ensure signal integrity and broadcast-quality delivery, including synchronization.
• Lead event lifecycle: requirements, design, rehearsals, live execution, and post-event reviews.
• Support design and testing of AV solutions for new offices and digital buildings.

Skills

Video switching

Production mixers

AV routing

Graphics workflows

Cisco AV devices

Microsoft Teams Rooms

DSP platforms

Digital mixing consoles

Audio distribution architectures

Event production leadership

English proficiency

Education

Computer Science or Telecommunications or Electronics or Audio Engineering

Tools

vMix

Video codecs/standards

Job description

Within GOSP Generali Operations Service Platform, we are looking for a Senior Audio Video, Live Production & Digital Collaboration Specialist to support in delivering and driving the following key activities:

• Provide end-to-end technical leadership, operations and support for enterprise Audio Video environments, including meeting rooms, executive rooms, boardrooms, auditoriums and event spaces;
• Operate, monitor and manage Microsoft Teams Rooms, Cisco Collaboration devices and related AV infrastructure, ensuring optimal performance, security, lifecycle management and service continuity;
• Plan, coordinate and deliver live, hybrid and virtual productions for corporate, institutional, executive and large-scale internal events;
• Configure and operate video switching, production control, signal routing and content distribution systems, ensuring seamless execution of live productions and broadcasts;
• Manage software-based production platforms such as vMix and equivalent solutions, supporting graphics, recording, streaming and remote contribution workflows;
• Design, prepare and operate live visual assets including graphics, overlays, lower-thirds, countdown timers, presentation content and multimedia contributions;
• Manage media playback, presentations and local or remote audio/video sources, ensuring signal integrity, synchronisation and broadcast-quality delivery standards;
• Provide technical leadership throughout the event lifecycle, including requirements gathering, solution design, rehearsals, live execution, incident management and post-event reviews;
• Contribute to the design, testing, commissioning and acceptance of AV and collaboration solutions for new offices, executive meeting spaces, auditoriums and Digital Building initiatives;
• Design, implement and maintain professional audio systems for auditoriums, boardrooms and conference facilities, including digital mixing environments and advanced audio distribution architectures;
• Define and maintain operational procedures, contingency plans and business continuity measures for high-visibility and business-critical events;
• Monitor service performance, incidents, escalations, SLAs and KPIs while driving continuous service improvement and operational excellence;
• Support the evaluation, selection and adoption of emerging AV, streaming and collaboration technologies, ensuring alignment with enterprise standards and business requirements.

Requirements

• A qualification in Computer Science, Telecommunications, Electronics, Audio Engineering or a related technical discipline, or equivalent professional experience;
• At least 10 years of professional experience in the Audio Video industry, with significant exposure to enterprise AV environments, live production and digital collaboration technologies;
• Proven experience supporting executive environments, corporate auditoriums, boardrooms and business‑critical events;
• Demonstrated ability to operate effectively in international and multicultural environments, collaborating with technical teams, business stakeholders and external suppliers.

Technical Skills

• Practical experience with video switching, production mixers, AV routing and graphics workflows;
• Knowledge of Cisco Audio Video devices and Microsoft Teams Rooms;
• Knowledge of professional audio technologies including DSP platforms, microphones, digital mixing consoles and audio distribution architectures;
• Knowledge of displays, LED walls, videowalls, enterprise streaming platforms, AV-over-IP technologies, IP networking and multimedia protocols;
• Experience supporting executive, institutional and mission‑critical events.

Soft Skills

• Strong problem‑solving skills and service continuity mindset;
• Ability to remain calm and effective under pressure during high‑visibility and business‑critical events;
• Excellent planning, prioritization and coordination capabilities;
• Effective communication skills with technical teams, business stakeholders, executives and suppliers;
• Collaborative attitude and ability to work successfully in an international environment.

Languages

• Professional proficiency in written and spoken English.

What we offer

We offer employment at the V level with the relevant salary, in accordance with the CCNL ANIA for non‑executive employees and the Generali Group Company Agreement.

Gross annual salary ranging between 45.000K€ and 55.000K€. The final offer will be aligned with the candidate’s professional experience, technical and soft skills relevant to the role, and may include an individual variable component.

We also offer:

• Smart working and flexible hours
• Corporate welfare system
• Supplementary health insurance and discounted insurance policies
• Training and development
• Structured continuous learning paths (technical and managerial)
• Career development programs within the Group
• Access to learning platforms and internal mobility opportunities, including international

Why work with us

Joining Generali means becoming part of an international Group with a strong heritage and a forward‑looking vision, where people are at the center of our sustainable growth strategy.

We foster a responsible, inclusive, and innovation‑driven work environment, where everyone can contribute to creating value for customers, society, and the communities in which we operate.

We believe that diversity, equity and inclusion are essential to building a stronger culture and driving sustainable growth.

At Generali, you will find opportunities to grow through continuous learning, career development paths, and internal mobility across the Group.

We recognize talent and merit, and support flexibility as a key enabler of well‑being and a sustainable work‑life balance.

Working with us means sharing strong values and taking on meaningful challenges together to build a safer and more sustainable future every day.

As an Equal Opportunity Employer, Generali evaluates all applications based exclusively on objective and gender‑neutral criteria, including skills, experience and potential, ensuring fairness and transparency throughout the selection process.

Company Profile

Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. Our Group aims to become the standard bearer and industry leader in the European retail insurance market, building on our existing base of 50 million retail clients, out of an overall total of 72 million.

The Company is significantly strengthening the role of Information Technology by accelerating the digitalization of processes and tools and expanding its technological capabilities.

We are seeking passionate digital technology professionals to join us on this transformation journey, leading an Agile squad and bringing expertise in the technologies driving our evolution (e.g., containers, cloud architectures, microservices).

GOSP - Generali Operations Service Platform is a joint-venture between Generali and Accenture and provides IT and Procurement services to Generali Group companies. Our purpose is to accelerate the Group's innovation and digitization strategy through the Cloud and shared platforms. Based in Italy it has 6 branches across Europe and employs about 1.200 people.