Senior Account Manager - EU E‑Commerce Growth & Partnerships

Jingdong Development France; Italia; On-site; EUR 45,000 - 65,000; Full time

Job summary

JD.com is seeking a proactive Account Manager to develop and maintain relationships with 3P sellers on Joybuy's marketplace in Italy. You will help sellers grow their businesses and align with our strategy to expand cross-border commerce.

You will analyze data to provide actionable recommendations, collaborate with international teams, and build long-term B2B partnerships with a strong focus on the Italy/EU market.

Qualifications

• Experience in account management and sales.
• Experience in building long-term B2B partnerships.
• Strong understanding of Italy/EU marketplace and sellers.
• Comfortable analysing complex data and providing actionable recommendations.
• Structured, performance-oriented, and able to collaborate effectively with diverse stakeholders, including international teams.
• Excellent communication skills in English and Italian.

Responsibilities

• Look for new businesses and guide them through the entire process of setting up their shop.
• Work closely with everyone from big, well-known brands to small, creative businesses to keep them successful.
• Help sellers use tools and services to grow their business across different product categories.
• Look at market trends and internal numbers to spot new ways for sellers to improve.
• Team up with different departments to create solutions that are good for both sellers and customers.
• Stay on track to meet your goals for managing and growing seller accounts.
• Keep up with what's happening in your product area to understand customers and the competition.
• Pass on what you learn from sellers to the internal teams to help make the marketplace better for everyone.

Skills

Account management

Sales

B2B partnerships

Data analysis

Cross-functional collaboration

English & Italian communication

Job description

JD.com is seeking a proactive Account Manager to develop and maintain relationships with 3P sellers on Joybuy's marketplace in Italy. You will help sellers grow their businesses and align with our strategy to expand cross-border commerce.

You will analyze data to provide actionable recommendations, collaborate with international teams, and build long-term B2B partnerships with a strong focus on the Italy/EU market.