Seasonal Luxury Client Experience Advisor

Inside Lvmh; Verona; In loco; EUR 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

Louis Vuitton in Verona, Italy is seeking a Client Advisor to act as a brand ambassador and guide clients through the LV experience. You will proactively reach out to clients to meet individual and team goals, developing long-term relationships with clients using various clienteling tools.

You will build in-depth product knowledge, maintain brand standards, and support boutique goals with a strong focus on client experience and teamwork.

Competenze

• Strong clienteling skills and previous experience in retail.
• Curiosity, empathy, agility, and a commercial mindset.
• Passion for the Louis Vuitton brand.
• Excellent interpersonal and teamwork skills; flexibility and problem solving.
• Availability to work on weekends.
• Proficiency in English (B2); knowledge of additional languages a plus.
• Good knowledge of Excel and ease in using IT systems.

Mansioni

• Achieve individual and team objectives while being accountable for sales results.
• Welcome every client and provide the best client experience.
• Support clients in purchasing all LV products.
• Develop long-term relationships with clients, leveraging clienteling tools to promote brand loyalty.
• Participate in all activities that contribute to the boutique's goals.
• Learn to master the Brand and develop in-depth product knowledge.
• Respect Louis Vuitton brand standards in grooming and behavior.
• Follow company policies and procedures.

Conoscenze

Clienteling

Retail experience

Interpersonal skills

Teamwork

English (B2)

Weekend availability

Excel

Strumenti

Excel

IT systems

Descrizione del lavoro

Louis Vuitton in Verona, Italy is seeking a Client Advisor to act as a brand ambassador and guide clients through the LV experience. You will proactively reach out to clients to meet individual and team goals, developing long-term relationships with clients using various clienteling tools.

You will build in-depth product knowledge, maintain brand standards, and support boutique goals with a strong focus on client experience and teamwork.