Senior Client Advisor & Store Performance Lead

LVMH Group; Roma; In loco; EUR 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

Louis Vuitton in Italy is seeking a Senior Client Advisor to be an ambassador of the Brand and a role model to the team, supporting the Management Team in delivering Operational Excellence within the Store.

You will drive clienteling, sales leadership and client experience, participating in daily floor operations and team development while upholding the company’s policies and standards.

Competenze

• Strong and effective communication and listening skills.
• High level of clienteling.
• Understand the business priority and store dynamics.
• Strong organizational skills and agility.

Mansioni

• Be an Exceptional Client Advisor, and a Clienteler Role Model for the Team
• Achieve individual and team objectives, be accountable for sales results and support the team in their sales
• Support and Elevate Client Experience and Clienteling opportunities in Store, establishing a Client Centric Mindset within the Team
• Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships
• Proactively Support Team Managers in Driving the Business
• Assist Management in daily operations to reach operational excellence within the Store: floor management, stock operations, and opening / closing duties
• Support Managers in developing their teams through training, mentoring, shadowing and tutoring activities
• Demonstrate a thorough understanding of the company’s policies and provide support to Client Advisors when needed
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Conoscenze

Clienteling

Sales leadership

Communication

Organization

Descrizione del lavoro

Louis Vuitton in Italy is seeking a Senior Client Advisor to be an ambassador of the Brand and a role model to the team, supporting the Management Team in delivering Operational Excellence within the Store.

You will drive clienteling, sales leadership and client experience, participating in daily floor operations and team development while upholding the company’s policies and standards.