SEASONAL CLIENT ADVISOR

LVMH Group; Venezia; In loco; EUR 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Louis Vuitton Boutique in Venice is seeking a Client Advisor to be a brand ambassador and ensure every client is treated in the Louis Vuitton promise. You will proactively reach out to clients to understand their needs and guide them through the brand's luxury range, delivering exceptional service.

You will develop long-term client relationships using clienteling tools, maintain brand standards in grooming and behavior, and collaborate with the boutique team to achieve individual and collective

Competenze

• Strong clienteling skills and experience in retail.
• Fluent in English (B2); additional languages are a plus.
• Excellent interpersonal and teamwork abilities.
• Willing to work on weekends.
• Proficient IT skills and basic Excel.

Mansioni

• Achieve individual and team objectives while being accountable for sales results
• Welcome every client and provide the best client experience
• Support clients in purchasing all LV products
• Develop long-term relationships with clients using clienteling tools to promote brand loyalty
• Give your best in teamwork and participate in all activities that contribute to the boutique's goals
• Learn to master the Brand and develop in-depth product knowledge
• Respect Louis Vuitton brand standards in grooming and behavior
• Follow company policies and procedures

Conoscenze

Clienteling Skills

Retail Experience

Empathy

Curiosity

Teamwork

Weekend Availability

English Proficiency (B2)

Strumenti

Excel

Descrizione del lavoro

As a Client Advisor, you will be a brand ambassador and your mission will be to ensure that every client is treated according to the Louis Vuitton promise. You will strive to discover each client’s needs and guide them through the brand. You will be proactive in reaching out to your clients in order to achieve both individual and team goals.

Job responsibilities

• Achieve individual and team objectives while being accountable for sales results
• Welcome every client and provide the best client experience
• Support clients in purchasing all LV products
• Develop long‑term relationships with clients, leveraging different clienteling tools to promote brand loyalty
• Give your best in teamwork and participate in all activities that contribute to the overall goals of the boutique
• Learn to master the Brand and develop in-depth product knowledge
• Respect Louis Vuitton brand standards in terms of grooming and behavior
• Follow company policies and procedures

Profile

• Strong clienteling skills and previous experience in retail
• Curiosity, empathy, agility, and a commercial mindset
• Passion for the Louis Vuitton brand
• Excellent interpersonal and teamwork skills
• Flexibility and problem‑solving abilities
• Availability to work on weekends
• Proficiency in English (B2); knowledge of additional languages will be considered a plus
• Good knowledge of Excel and ease in using IT systems